hanaa mamoun abdelmageed, IT project manager

hanaa mamoun abdelmageed

IT project manager

MOF

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Computer Science Honors (second class division one)
Experience
12 years, 11 months

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Work Experience

Total years of experience :12 years, 11 months

IT project manager at MOF
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2017

Plans, schedules, monitors, and reports on activities related to the project, manage changes, and ensure the project is running as planned, Track project’s milestones, and ensure delivering every project on time within budget, time, scope. 2- and quality. 3- Creates communication plans, ensure that proper info is exchange among and key stakeholders. 4- Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. 5- Undertakes status review meetings among project team members, key stakeholders, and business.
6- Integrate and use projects management methodologies. 7- Align projects with IT strategy 8- Prepare business cases, Draft RFP for tendering the projects, negotiates project proposals. 9- Prepare and update IT projects dashboard for senior management. 10- Conduct weekly projects meeting, to have update and advise team members to accomplish project goals and resolve technical/operational issues. 11- Scheduling meetings and appointments and taking detailed minutes (MoM) 12- Leads the project team in determining business requirements and translate it into operational plans. 13- Coordinate project management activities, resources, equipment, and information 14- Assign tasks to internal teams and assist with schedule management 15- Make sure that clients’ needs are met as projects evolve 16- Monitor results and ensure implementation of corrective actions. 17- Adhere to PMO guidelines, utilizes PMO templates, adhere to PMO reporting requirements, attends audit meetings and rectifies non-compliance 18- Handle administrative requests and queries from senior managers. 19- Manage contract and price negotiations with vendors, service providers. 20- Assist in the onboarding process for new hires as per HR and organization procedure. 21- Generate regularly reports, and Prepare presentations to higher management 22- Contracts management (renewal/extend/cancellation) 23- Vendors management 24- IT Budget planning and management, Budget analysis and expenditures. 25- Invoices and payments management. 26- Write and distribute email, using system for correspondence memos, letters (Trasul system) 27- Issuing Purchase orders (PO) in oracle ERP system. 28- Providing day-to-day operations.

IT Project Coordinator at Ministry Of Finance - United Arab Emirates
  • United Arab Emirates - Abu Dhabi
  • January 2015 to December 2016

1- Contracts management (renewal/extend/cancellation)
2- Vendors management
3- Achievements certificates and invoices payment management and ensure that all project and direct purchases are invoiced and paid on time
4- Budget planning and management
5- Budget analysis and expenditures
6- RFP for tendering the projects.
7- Follow up with vendors for financials proposals in case of renewal or tendering
8- Distribution of budget on accounts and activities for IT projects
9- Write and distribute email, using system for correspondence memos, letters (Trasul system)
10- Issuing Purchase requests (PR) in oracle system.
11- Scheduling meetings and appointments and taking detailed minutes(MoM)
12- Projects management (project plan, UAT, Production), insure the project is running as planned.
13- Organizing, attending and participating in stakeholder meetings.
14- Prepare business cases
15- Coordinate project management activities, resources, equipment and information
16- Ensuring project deadlines are met
17- Assign tasks to internal teams and assist with schedule management
18- Make sure that clients’ needs are met as projects evolve
19- Scheduling meetings and appointments and taking detailed minutes.
20- Handle administrative requests and queries from senior managers.
21- Organizing the office layout and ordering stationery and equipment from Oracle system.
22- Provide general support to visitors.
23- providing general administrative support to IT department’s employees
24- providing day-to-day operation
25- Serve as the point person for IT office managing (Maintenance, Mailing, Supplies, Equipment, Bills)
26- Partner with HR to update and maintain office policies as necessary
27- Manage contract and price negotiations with office vendors, service providers.
28- Assist in the onboarding process for new hires as per HR and organization procedure.
29- Coordinate for activities, like celebrations and conferences.
30- Assist in the preparation of regularly scheduled reports.
31- Act as the point of contact for internal and external clients, and direct phone calls.
32- Prepare presentations to high management(MS PPT)
33- Follow up and track all minutes of meetings related to the minister meetings

help desk support at Toyota
  • Sudan - Khartoum
  • October 2008 to April 2011

• Network troubleshooting
• Network TCP/IP, Switch, Router,
• Install software
• Hardware and Software maintenance
• Printer troubleshooting, install software, sharing
• Outlook E-mailing(configuring, troubleshooting, import emails, export emails)
• Solve End user problem through phone, remotely, go direct
• Windows server2003, Active directory
• Installing new widows for Pc, laptop (win xp, vista, win7)
• Installing scanners
• Provide technical support and training to the end users
• Microsoft Office2007, 2010
• Anti-viruses (Server-Clients)
• Customer services
• Windows update
• Copier

IT Supervisor at Xpress Exchange Co
  • Sudan - Khartoum
  • March 2010 to April 2011

3. 2010-April 2011 Khartoum
IT Supervisor in Xpress Exchange Co, Khartoum (Golden Arrow Company)
Position: Working as Technical Support Supervisor, network Supervisor.
Job summary: Responsible for the all IT peripherals.

Responsible for
• Network troubleshooting
• Install software
• Hardware and Software maintenance
• Printer troubleshooting, install software, sharing
• Outlook E-mailing
• Solve End user problem through phone, remotely, go direct
• Windows server2003, Active directory
• Installing new widows for Pc, laptop (win xp, vista, win7)
• Installing scanners
• Provide technical support and training to the end users
• Microsoft Office 2003, 2007, 2010
• Anti-viruses (Server-Clients)
• Network TCP/IP, Switch, Router,
• Can add new PC, and laptop in the network
• Manager of Security system (DVR-camera)
• Customer services
• Windows update
• Anti-viruses (Server-Clients) (NOD32)
• Exchange System Maintenance
• Copier

Education

Bachelor's degree, Computer Science Honors (second class division one)
  • at Computer Man College
  • January 2008

2004-2008 Bachelor of Computer Science at Computer Man College for computer studies, graduate with B.SC Honors (second class division one)

Specialties & Skills

Service Desk
Outlook
Network Systems
Microsoft Windows
Adobe Photoshop
CLIENTS
MAINTENANCE
NETWORK TROUBLESHOOTING
OUTLOOK
TECHNICAL SUPPORT
TRAINING
WINDOWS UPDATE
Leadership
Decission maker
Motivation
Problem solver

Languages

English
Expert

Training and Certifications

Problem solving skills (Training)
Training Institute:
Almanhal
Business analysis (Training)
Training Institute:
Cccc
PMP (Certificate)
network building (Training)
Training Institute:
sudacad
Date Attended:
July 2009