IT and design technology Teacher
Horizon private school
Total years of experience :11 years, 2 months
•Creates lesson plans that are appropriate for the age and abilities of the students in the class
•Evaluates student performances in class and on tests and provides feedback.
•Assigns special projects to students.
•Communicates students’ progress to parents, particularly regarding students who need tutoring or other extra assistance.
•Provides appropriate resources and learning materials for students.
•Identifies varying teaching methods that work best for students who learn differently.
•Develops and updates curriculum for the classroom.
•Conducts research.
•Encourages creativity in students.
•Maintains computer laboratories and keeps an inventory of supplies.
•Ensures that computer equipment is functioning properly.
•Maintains accurate records of students’ progress in class and on examinations.
• Provide technical support to customers via telephone, email and through tickets
• Analyze and troubleshoot software and hardware issues
• Help customers identify and resolve issues pertaining to dial up configuration, web hosting and domain registration
• Respond to queries pertinent to package details, e-commerce solutions, email configurations and search engine submission packages
• Create help desk documentation with step by step instructions on problem resolving techniques.
• Helped migrate services from Windows Server 2003 to Windows Server 2008.
• Managed SQL Server 2005 & Exchange 2007, and over 300 user accounts in Active Directory.
• Managed and Administered Windows XP and Windows 7 workstations and laptops.
• Supported and maintained servers and backups.
• Supported Microsoft Office 2007/2010.
In this period I have learned oracle development and I have done a lot of tasks in oracle form. In these tasks I deal with form tools like button, label, list of value, attribute, stack canvas, virtual attribute, and how to make master details. Also I have done a lot of reports on oracle report builder, and see different type of report such as tabular, group above, group left, and matrix.
Also in the same period I have done projects in asp.net.
• Monitoring and maintaining computer systems and networks (routers, Switches, Printers).
• Troubleshooting system and network problems diagnosing and solving hardware/software faults.
• Created user accounts and managed access control of desktop and Network applications.
• Maintained the up to date operating procedures inside the IT department.
Hijjawi Faculty for Engineering Technology Bachelor of Computer Engineering (CE) Semester of Graduation: First Semester in 2006-2010 GPA: 74.1 Graduation Project: Developing a Weather Monitoring Kit Using PIC Micro-controller. Computer and Systems Skills: Advanced Computer Skills C,C++ ,c#,asp.net , oracle programming languages Familiar with operating systems (Linux,XP,vista,7) Good in Computer maintenance Familiar with Network protocols. Capable to Analyze System CCNA course How to be good programmer course