Fitness & Recreation Manager
Golden Tulip Lili's Resort & Spa
Total years of experience :17 years, 3 Months
• Oversees and directs all aspects of Health Club operations.
• Oversees and directs all aspects of Bowling Center, Arcade, and Kids Area.
• Reports directly to and communicates with the General Manager on all pertinent matters affecting guest service and Health Club operations.
• Interacts with guests as well as health club members and individuals in the local community.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Manage membership programs development and gym induction.
• Complies and submits daily and monthly revenue analyses to the General Manager.
• Monitors the testing follow up of pool & Jacuzzi chemical levels.
• Supervises the day to day functioning of all health club & recreation employees, facilities, sales and costs.
• Develops departmental budget and goals and ensure cost is strictly controlled.
• Develops and implements departmental marketing and promotional plans.
• Assists Personnel in the functions of interviewing, hiring, departmental indication, performance evaluations, and coaching.
• Responsible for on-going fitness training, assessment and motivation of Club members.
• Performs administration duties such as attendance records, duty roasters, sales records and membership records.
• Responsible for organizing tournaments; Bowling - Squash - Table Tennis - Billiard - Play station…
• Organize events; Pool Parties - Birthday Parties…
-Establish and maintain relation with the clients
-Coordinate with internal departments
-Handling major (VIP clients; Porsche, Chanel, Audi, Airbus…) services
-Plan & coordinate for trainings & sessions
-Handling major complaints & issues
-Handle all the surveys & reports
-Arrange Events; Sport Week, Customer Service week, Networking events...
• Establish and maintain relation with the clients
• Handling major (VIP clients; Porsche, Chanel, Audi, Airbus…) services
• Plan & coordinate for trainings & sessions
• Handling major complaints & issues
• Handle all the surveys & reports
• Arrange Events; Sports Week, Customer Service week, networking events...
