IT Administrator
Oger Emirates
Total years of experience :22 years, 11 months
•Administer and maintain an existing Windows server infrastructure including Exchange server, Active directory services, ISA server day-to-day operational support,
•OS patch and update management using Windows Software Update Server (WSUS)
•IP address management for servers, printers, wireless LAN and user PCs.
•Scheduling and monitoring data backups using Symantec Backup technology.
•Handling the IT support queries from the employees effectively and timely.
•Managing Data, email, and active directory backup and restore and maintaining the company backup and restore procedures including disaster recovery plans
•Maintaining records of IP addresses, Database, and all IT Requests
•Using third party tools and software’s to monitor network and WAN Links performance and utilization
• Vendor Management and Co-ordination
•End user support on all IT related issues.
•Monitoring and maintaining Symantec Antivirus Enterprise server and strict coordination with support team to ensure a clean and safe networked IT environment in the company.
•Remote and telephonic support to site users and handling escalated issues
•Writing periodic status reports, and working independently on problem solving.
•Administering & managing the windows 2003 Server and windows XP clients.
•Managing DHCP, DNS and Terminal service.
•Configuration maintenance and troubleshooting the problems related to LAN .
•Maintenance of records IP addresses Database.
•Applying software updates and patches to servers and client computers, and firmware updates.
•Warehouse Management Application Support.
•Vendor Management and Co-ordination for Hardware devices for MC and Warranty support.
•TSM administration configuration of the Schedules For backup.
•Symantec Anti-Virus Server and client configuration and management
•Managing Blade centre, Blade Server, 2U and 3U servers.
•Management of Merak mail server and email accounts
•Administration and configuration of Microsoft Outlook & Outlook Express.
•Configuring and managing Windows® Active Directory 2003
•Analyze requirements & specifications, suggest strategies, and propose coherent solutions.
•Ensure back up of applications and data are carried out according to schedule and procedures.
•Maintain Email Server and E mail accounts
•Managing Norton Antivirus Corporate Edition Sever and Clients.
•Integrate the latest technology into existing systems.
•Desktop and printer Support.
•Installation and monitoring of Win2k system, Win XP, and win98 Clients in LAN network.
•Installation, Configuration, and Troubleshooting of PC’s, Printers, Modems etc.
•Customer Support and training.
•Installation and configuration of printers and Modem. Installations of various devices
•Hardware maintenance & Desktop Support.
Three year Diploma in Electronics and Communication