SALES ADVISOR
I CARBON SOLUTION
Total des années d'expérience :2 years, 1 Mois
Outbound Call Center
General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Interact by phone with outside parties to solicit orders for goods or services, request donations, make appointments, collect information or conduct follow-up.
Main Job Tasks and Responsibilities
contact businesses or private individuals by phone
deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
describe products and services
respond to questions
obtain customer information
obtain possible customer leads
data entry and maintenance of customer/potential customer data bases
follow up on initial contacts
maintain records of telephonic interactions, orders and accounts