Solution Architect
Computer Data Networks W.L.L
Total years of experience :15 years, 0 Months
• Handled implementation and support of IT Infrastructure solutions for various financial and enterprise customers in the State of Kuwait.
• Assisted customer identify business needs and design gaps and proposed architecture changes.
• Responded to RFPs and RFIs with required design and technical proposal.
• Conducted solution presentations and PoCs for customers to assist them choose the right solution.
• Participated in various workshops and technical seminars to stay abreast with the emerging trends and technology.
• Work with multiple vendors and technologies to provide apt and best-in-class solutions to the customers.
• Managing the complex server design, configuration, deployment, administration, management and troubleshooting complex server configurations.
• Design, implement, and delivery for customer's requirements related to vendors technology like VMware, Microsoft, Dell EMC Server/Storage Hardware, Dell EMC VXRAIL, Dell EMC Data Domain, HPE Server/Storage Hardware, Cisco UCS and Cisco Hyper flex, Nutanix, Pure storage, NetApp Storage, Lenovo Storage, Veeam Backup, Dell EMC Networker, Dell EMC Avamar, Commvault and Veritas NetBackup & Backup Exec etc.
• Conducting preventive maintenance as part IT infrastructure support and provide technical support according to SLAs and contract terms.
Key Clients: Burgan Bank Kuwait, Public Authority of Manpower, Kuwait Chamber of Commerce and Industry, Kuwait National Parliament, Central Statistical Bureau Kuwait, Australian College of Kuwait, Kuwait Anticorruption Authority (Nazaha), Kuwait Fire Service Directorate, National Investment Company, The Shared Electronic Banking Co. KNET, DGCA, KWFIU, KOC, KPC.
Key Achievements /Major Project Completed:
• Burgan Bank Hyperflex M5 S Cluster Implementation and Existing Cisco UCS Tuning and Firmware upgrade as per best practice. VMware vSphere and Vcenter Upgrade to 6.7 U3 and Vcenter HA configuration.
• KNA- Implementation of Veeam Backup and Replication to Fulfil KNA Backup and DR requirement, also Code two for Disclaimer and Many Manage Engine Products for KNA-Kuwait National Assembly.
• Dell EMC Unity XT380 at KFSD, Power store 1000t at KWFIU and Power store 1000t at CSB.
• Tap Payment- VXRAIL P570 F Cluster with Smart Fabric Switch S4128T Implementation with Recovery point replication for both Main (Active) and DR (Passive) sites.
• Implementation of Infra Solution on HPE C7000 Chassis, 3PAR 8400 Storage, SAN 4000B SAN Switch, Implement Backup Solution Using NetBackup 8.0, HPE DL380 G9, HP Store once 6600 Backup appliances as COFC as per RFP. (PAM- Public Authority of Manpower)
• VXRAIL 7 node cluster and Horizon View 8 VDI Implementation at American International University.
• Implement Carbon Double Take High Availability Product- Customer Agility Logistics- Kuwait.
• Administered the IT System and Network Infrastructure, Data Centre - maintained availability of data centre resources
• Administration and Management of ASC Active Directory Server, DHCP, Exchange 2010, Web Server and intranet business application servers like SharePoint 2010, SQL 2012 Database Server, AX 2012, Me name HR System, ASET System, File Share Server.
• Administration and Management of IBM X3650 X5 Servers and IBM Storage system (IBM DS 3524, IBM V3700)
• Administration of Fortinet 800 C Firewall and Cisco (Catalyst 4507R and 2960’s) and Symantec Email Gateway and HP Aruba LAN networking systems.
• Implemented IT device Monitoring and alert system for Preventive action (Manage Engine OPS Manager and Manage Engine Event Analyzer, Veeam One).
• Maintained the CCTV Systems, Time, and Attendance System.
• Administration of Avaya Media Gateway G450 and Avaya IP Office System
• Ensure that ISO procedures are followed by IT Dept. and point of contact for KPMG and Deloitte for conducting audits.
Key Achievements /Major Project Completed:
• Successfully Migrated ASC Exchange 2010 to Office 365 cutover Migration for 210 Mailboxes
• ASC DR Implementation at Ooredoo Datacentre by Using Veeam Backup and Replication
• AD Migration from Windows 2008 to Windows 2012
• ASC Backup Solution Migration from Backup Exec 2012 to Veeam Backup and Replication V9 with Tandberg LTO7 Tape Library for Offsite Backup
• Bitdefender Gravity Zone Endpoint Implementation for Customer Al-Jeeran General Trading for 50 Users
• Managed the complete IT infrastructure and Microsoft Systems of Zajil Telecom and Its collocated customers’.
• Installation, Upgradation and Management of Windows Server, Active Directory, Exchange 2010 and Exchange 2013, DNS, DHCP, Microsoft Dynamics GP 2013, Lync 2013, File Share Server, Intranet Web Based Business Application Servers, Manage Engine Service Desk Ticketing System, Nagios XI monitoring system, Web Server, KEMP Load Balancer, Zen Load Balancer, Hyper-V, VMware, Citrix Xen Server etc.
• Administration and Management of Zajil Infrastructure and Zajil Datacentre Including HP, Dell, IBM Rack Mount Servers, Cisco UCS-5108 B-Series Chassis with B-Series Blades, UCS-6248 Fabric Interconnects, EMC VNX 5500 & NetApp FAS6220 as storage, Nexus SAN Switch’s, VMware and Hyper-V virtualized infrastructure and Hyper Convergence Product like SimpliVity and Nutanix etc.
• Administration and Management of Zajil infra-Backup’s Using Symantec Exec 11d and Net Backup 7.5 later shifted to EMC Avamar 6.1.
• Installation & Up gradation of Guest Operating Systems (Windows and Linux Family) on Esxi Server.
• Patch Management and Vulnerability by Using GFI LAN guard 2012.
• Manage support new technologies as adopted by the business.
Key Achievements /Major Project Completed:
• Implemented Kuwait Army-MOD Project with Hyper-V Cluster HA on HP G7 Server, Installation of Active Directory, DNS, and Exchange 2010 with DAG for around 3000 Users
• Public and Private Cloud for Integrated Telecom-ITC-KSA: Primary in Riyadh and Secondary in Khobar using Cisco UCS 5108 chassis, Cisco UCS Blade B200 M3, Fabric Interconnect 6248UP, Cisco Nexus 5548 UP, Netapp FAS 6220 Storage
• Successfully Implemented SAAS Platform for Zajil Hosted HR system for Kalaam Telecom Datacentre-Bahrain
• Successfully Migrated Exchange 2010 on Premise 170 Users to Office 365 E3 Plan Cutover Migration for Arab Planning Institute Kuwait
• Successfully Migrated Active Directory from Windows 2003 to Windows 2012 and Migrated Exchange 2007 to Exchange 2010 for Mubarak Al Abdullah Joint Command & Staff College (MAJCSC)-Ministry of Defense
• Perform regular checks on the status of servers, both hardware and software.
• Responsible for handling Desktop, Server and Network related issues.
• Administration of Domain Controller and Application Servers.
• Perform regular maintenance of servers through upgrades, patches and hardware upgrades as needed.
• Monitoring Network Components and ensure they are performing optimally.
• Installation, maintenance & troubleshooting of Operating Systems (Windows 2003/2008/XP/Windows 7).
• System Monitoring - CPU Utilization, Disk Utilization, Memory Utilization, Load Average of the Servers.
• Installing, maintaining and troubleshooting Finance system like Visual Big
• 2.0 (ERP System) and web server.
• Installing, Configuring and maintaining switches, printers.
• Liaising with the Vendor to provide the Systems, Accessories. Printers, Cartridge, Etc.
• Provide reports, supporting documentation and other necessary information to the management
• Responsible for monitoring the installation of networks and associated components.
• Creating user IDs on Email server through Administrator backend link provided by the Hosting Provider.
• Updating and maintaining the web pages on web server.
• Taking backup of SQL Server 2008 and creating maintenance plans.
• Maintaining File Server Providing appropriate file and folder permissions.
• Maintaining up to date Antivirus levels on all machines company wide.
• Coordinating with ISP for Internet related issue.
Working on customer site Wipro Infotech for 3 Global services (a BPO with both UK & AUS processes)
• Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008.
• Diagnose and resolve a wide range of windows applications and systems problems to help minimize downtime.
• Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office and any other authorized desktop applications.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.
• Works with other IT team members regarding new branch builds and upgrades.
• Customize desktop hardware to meet user specifications and site standards.
• Administration of Active Directory User & Computers (Creating ID, Resetting Password, Lock /unlock user accounts, etc.).
• Maintaining software applications, operating systems and regular maintenance.
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Installing and Configuring Application software and security patches.
• Administration of McAfee Enterprise antivirus server, maintaining, updating &preparing updated reports and handling all related Issues.
• Liaising with the in house IT Team for Escalation purpose.
• Liaising with HP vendor support for Desktop Hardware maintenance.
• Application Installation & Troubleshooting the different software’s & WEB applications which are used by Company.
• Installation and configuration of Different OS & application on client PCs.
• Handling all sort of Desktop Level issues on client systems.
• Configuring VPN for Visitors.
• Troubleshooting all kind of problem in Microsoft Outlook.
• Also support network cabling and Nic`s configuration.
• Configuration of Cisco VoIP phones (7960 series).
• Troubleshooting and Maintenance of the VoIP phones.
• Handling Remote Desktop & Net meetings Calls.
• Liaising with Hp vendor support for Desktop Hardware maintenance.
• Application Installation & Troubleshooting the different software’s & WEB applications which are used by Company.
• Handling the LAN network of more than 1500 workstations of windows 2003
• & XP.
MBA in Information Systems 2 Year Masters Degree in Information SYstems Management
Bachelor of Science Computer Science-2009
