hassan shams, Waiter

hassan shams

Waiter

Hilton Hurghada Long Beach Resort

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat,
Expérience
0 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 8 Mois

Waiter à Hilton Hurghada Long Beach Resort
  • janvier 2011 à août 2011

Waiter: Hilton Hurghada Long Beach Resort, Hurghada, Egypt (January2011, August 2011 (
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Responsibilities included: • Took orders, served food, cleared tables, made salads, and prepared desserts.
• Cleaned restaurant (wiped tables, vacuumed floor)
• Cleaned wait station (wiped counter, cleaned soda/coffee/juice machines)
• Took orders, served food, cleared tables, made salads, and prepared desserts.
• Cleaned restaurant (wiped tables, vacuumed floor)
• Prepared restaurant for next shift (filled condiments, rolled silverware, etc.)
• Cleaned wait station (wiped counter, cleaned soda/coffee/juice machines)
• Assisted in washing dishes as needed.
• Helped Cooks with storage of food deliveries.
• Served customers and work with other staff in friendly/courteous/helpful/professional manner.
• Escorted customers to their tables.
• Informed customers of daily specials.
• Presented menus to patrons and answered questions about menu items, made recommendations upon request.
• Brought wine selections to tables with appropriate glasses, and poured the wines for customers.

Services' Assistant à www.iberotel.de
  • janvier 2011 à août 2011

Services' Assistant:Iberotel Aquamarine Resort, Hurghada, Egypt (January2011, August 2011 (http://www.iberotel.de/en.html
Job Tasks: • Helped the wait staff set up the rooms that they are working in with butter and bread sticks.
• Poured water and cleared the extra settings off of the tables as the member sits down.
• Re-watered the tables as the glasses get low.
• Helped the wait staff to carry something and clear and reset a table in a hurry, especially when the wait staff is too busy to do it themselves.
• Great new customers and escorted them to their tables.
• Training & Development:
• Jaz Almaza Beach Resort, Mersa Matrouh, Egypt
Cataring and Hospitality Training Course
Trainingobjective including but not limited;
• The training indented to involve primarily within multiple hospitality services.
Maintain a safe, hygienic and secure working environment
• Give customers a positive impression of oneself and your organization
Optional Units
• Prepare customer accounts and deal with departures
• Resolve customer service problems
• Identify and provide tourism related information and advice
• Clean and service a range of areas
• Maintain housekeeping supplies
• Clean and protect floors (Asset Skills)
• Computer skills:
• Professional in using Microsoft Word, Excel, Accesses, PowerPoint, and Internet
• Languages:
• Arabic language: (Native language)
• English language: Good
• Job location:
• I'm willing to work anywhere around the world.
• Visa: • Employment visa in dubai in maazeem restarauant from 2012 to now

Éducation

Baccalauréat,
  • à University of Tanta http

• Diploma of Tourism and Hospitality2011, Horas Institute for Tourism and Hotels, University of Tanta http://www.tanta.edu.eg/en/index.html • Grade: Good

Specialties & Skills

Hospitality
Hospitality Management
Client Service
CUSTOMER ACCOUNTS
CUSTOMER SERVICE
HOUSEKEEPING
MICROSOFT WORD
POWERPOINT
TRAINING

Langues

Arabe
Débutant
Anglais
Débutant