Senior Cabin Crew
Etihad Airways
Total years of experience :10 years, 8 months
Abu Dhabi National Airline of the UAE
Leading team of crew members in maintaining safety and security procedures of GCAA regulations onboard aircrafts while providing passengers the best front facing customer service, Aircraft types: Airbus A320 Family / Boeing 787
Abu Dhabi Based Private Charter Airline
Focused on Royal Family members and Government VIPS personnel, Aircraft types: Gulfstream G450 / Embraer EMB145 /Airbus A320
Develop and implement marketing strategies for vehicle sales, parts and service and promote the brand image to increase market share and revenue focused on sales role I was supervising test drives and show features of the vehicles and negotiating pricing and plans of payments, offering financing options and maintained daily sales records.
working in Raya Gulf Account serving all United Arab Emirates
representing Etisalat UAE as A customer service executive and call centre Agent handling computer system problems and support both internal teams and customers, Typical duties are troubleshooting and configuring servers, documenting procedures, protocols implementation, researching technical issues
Handling Vodafone UK account from Egypt as A customer service executive and Call centre Agent to solve computer system problems and support both internal teams and customers, Typical duties are troubleshooting and configuring servers, documenting procedures, protocols implementation, researching technical issues, guiding customers and handling product change requests
Graduation project: Human Machine Interface and Artificial Intelligence Based on Constraint Logic Programming Application
