Total Years of Experience: 19 Years, 11 Months
August 2012
To Present
Person in charge
at Subway
Location :
Lebanon - Tripoli
person in charge at subway restaurant , assistant manager , supervise for the directory paper work, cashier, team of sandwich artists, customer service, monitoring sales, quality control
June 2013
To Present
Branch manager
at Al Amine roasteries
Location :
Lebanon - Tripoli
branch manager, handling financial stuffs of the branch and occupying the cashier of the branch, managing employee duties, sales monitoring and controlling, checking deliveries, pricing
February 2015
To Present
Restaurant Manager
at Royal catering
Location :
United Arab Emirates - Abu Dhabi
Supervise efficient working of departments and assigned shifts, Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations. Coordinate with higher management for everyday operation and maintain financial and administrative records. Assist employee teams to provide excellent customer service, maintain proper sanitation, hygiene standards in kitchen and maintain effective store
presentation. Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.
presentation. Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.
August 2007
To November 2010
restaurant assistant manager, front office assistant manager, room service, butler
at Terrebrune hotel and chez michel restaurant and Castle 32 group restaurants
Location :
Lebanon
worked in many departments and different positions in room service and restaurant and saloon starting in position of waiter till the position to a chef de rang .
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