Business and ESL Trainer
Box Hill College,Abou Halifa, Kuwait
Total years of experience :25 years, 4 months
Designing curriculum material, lesson plans and assessment tools that meet the requirements of the "Australian Quality Training Framework" (AQTF)
Teaching and facilitating learning of Business Management, Marketing and Foundation Entry Level Courses mentioned below:
• Foundation English as a Second Language programs
• Organizational Health and Safety procedures
• Delivering and Monitoring Customer Service
• Innovation and Diversity
• Business Current Affairs
• Self Development and Career Planning Skills
• Assess organizational and performance gaps.
• Perform training needs analysis.
• Design and deliver Training Programs and Workshops (in soft skills, Management, Accounting and Finance) to meet training gaps.
• Report and recommend training needed to improve organizational performance, ensuring proper change management.
• Monitor and Document results, lessons learned and best practices of the different training programs and update them as needed.
• Develop Employee performance evaluation and reward systems to encourage learning and development in all job description areas.
Design and Customized Corporate Development and Training Programs(in soft skills, Management, Marketing and HR) to other companies based on contractual agreements with Pitman Training Center as follows:
• Assess organizational and performance gaps.
• Perform training needs analysis.
• Design and deliver Training Programs and Workshops to meet training gaps.
• Report and recommend training needed to improve organizational performance, ensuring proper change management.
• Monitor and Document results, lessons learned and best practices of the different training programs and update them as needed.
• Design and Develop Training Material and Plan Workshops.
Delivering training in various management courses to diploma students and young learners enrolled with Pitman Training Center as follows:
• Office Management Diploma
• Marketing, PR and Sales Diploma
• Human Resources Diploma
• Leading Tutor for accreditation programs: Link between accreditation bodies and the Institute management.
• In charge of employee performance management program: Planning work, monitoring employee performance, developing the capacity to perform, rating performance and rewarding
• recruiting and staffing
• organizational and space planning
• Employee performance management, needs analysis and improvement systems;
• New employee orientation, development, and training programs
• Writing, editing and executing all marketing and public relations material and legal documents including policies and procedures
• Curriculum development, training needs analysis, course design and customizations.
Responsible for all marketing material execution including artwork and design
Organizing events
Preparing press releases
Prepare and execute marketing departement news letter
Updating website Advertising material
• Teaching variety of programs such as International Marketing, Hospitality and Business courses to undergraduate students in Hotels and Tourism Department, School of Business.
• Summer coaching for corporate employees in Sales and Marketing and Soft Skills.
• Entry level Career Planning and self development preparatory courses
• Helped in student registration and advisory board on student issues and GPA concerns
• ISO accreditation paper work and standard maintenance.
Teaching English as a foreign language (EFL) to adults of all ages and nationalities
Grade 5 Class Teacher
•Diploma in Teaching English as a foreign language (TEFL) with endorsement in Business English and young learners training
• Master (MBA) major in Marketing Accredited School by University of Michigan, Affiliate of AAST
B.A with Honors GPA Grade: 3.99/4.00 Excellent with Honor