Heideliza Baquiran, Team Suport Executive

Heideliza Baquiran

Team Suport Executive

Corys Building Materials / Hepworth

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
19 years, 6 months

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Work Experience

Total years of experience :19 years, 6 months

Team Suport Executive at Corys Building Materials / Hepworth
  • United Arab Emirates - Dubai
  • My current job since December 2014

- To provide executive support to the Chief Executive Officer and General Manager; work within a team to provide a comprehensive range of administrative and business support services to the top teams of the company.
- In charge of Group Business Travel Arrangements (air ticket/hotel/visa)
-To provide assistance to the team such as reports or presentations needed for their function
- Taking minutes of meeting (management meeting, quarterly reviews, Board meeting etc.)

Assistant/PA to CEO at Green Coast Trading
  • United Arab Emirates - Dubai
  • June 2012 to December 2014

Project management and execution; Managing day-to-day communication, involving all documentation, correspondence, presentations and email administration; Diary management; Product Research; Market Analysis;Report Writing; Expense claims and outstanding invoices; Client welcome and hosting; Typing and transcribing reports; Capturing information using in-house database; Event Organising and Management.

Marketing Executive at New Smart Office Automation
  • United Arab Emirates - Dubai
  • March 2009 to May 2012

Responsibilities include event coordination, sales promotions, market research, website management, branding, product management.

Secretary at system construct l.l.c
  • United Arab Emirates - Dubai
  • September 2008 to March 2009

Responsibilities include preparing contracts, LPO’s, variations, letters, enquiries for supplier’s, maintain records for site drawings, material submittals, MRF, Attend to calls and inquiries, Faxing and maintaining files.

Customer Service Executive/Media Coordinator and Assistant of the CEO at pacific control systems
  • United Arab Emirates - Dubai
  • October 2007 to August 2008

Responsibilities include researching and preparing of documents, Preparing and creating presentations of the CEO, Attend to calls and guest, Media appointments, inquiries and PR meetings, Taking minutes of the meeting, also in charge in press releases, advertisements, brochures, hoardings and websites. Responsibilities include monitoring of alarms 24x7 and alerting the concern people, Maintain logbook of reported alarms, perform site validation and site attendance, and generate daily alarm reports.Responsibilities include preparing contracts, LPO’s, variations, letters, enquiries for supplier’s, maintain records for site drawings, material submittals, MRF, Attend to calls and inquiries, Faxing and maintaining files.

Customer Service/Collection Specialist (call center) at Rainmaker Asia (Philippines)
  • Philippines
  • October 2004 to October 2007

Responsibilities include attending to inquiries/issues encountered by clients over the phone both inbound and outbound, Collect and Process payments of clients, Provide technical assistance regarding mobile phone configuration, trained new agents on how to handle difficult customers, monitor call handling time of agents and assist agents in resolving customer’s disputes with customer’s satisfaction

Education

Bachelor's degree, Information Technology
  • at Saint Paul University
  • March 2004

Software programming- Visual Basic, Fox Pro, C++, HTML

Specialties & Skills

Business Travel
Multitasking
Report Writing
Microsoft Office
MS OFFICE
Oracle ERP System
Multitasking
Photoshop
Problem Solving
negotiation

Languages

English
Expert
Filipino
Expert

Hobbies

  • Outdoor Activities