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Hesham Fawzy, Technical Support Engineer

Hesham Fawzy

Technical Support Engineer

Rashideen Egypt for Trade Company

Location
Egypt - Cairo
Education
Bachelor's degree, Telecommunication and Electronics
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Technical Support Engineer at Rashideen Egypt for Trade Company
  • Egypt - Cairo
  • My current job since October 2010

Working as IT Technical Support Engineer.
• Managing and troubleshooting users problems.
• Managing, administrating and troubleshooting servers problems.
• Managing and troubleshooting network infrastructure problems.
• Managing and troubleshooting hand held problems.
• Supervise and Support IT technical engineers in branches.

Instructor & Technical support at Information System Institute
  • Egypt - Cairo
  • August 2009 to September 2010

Instructor Teaching

1-CCNA
2-NETWORK+
3-ICDL

Quality Engineer at Microfilm Production Center
  • Egypt - Cairo
  • February 2009 to June 2009

• worked in testing and monitoring microfilm films.
• worked in Converting microfilm films to digital data.
• worked in Testing and monitoring digital data.

Education

Bachelor's degree, Telecommunication and Electronics
  • at Modern Academy for Engineering and Technology
  • July 2007

GPA Excellent with honor degree Project grade : Excellent

Specialties & Skills

Linux Administrator
+Endorse 0
MCITP Enterprise Administrator
+Endorse 0
MCITP
+Endorse 0
Unix Administration
+Endorse 0
VMware Infrastructure
+Endorse 0
Matlab
+Endorse 0
Orcade
+Endorse 0
Matlab
+Endorse 0
Microsoft Office
+Endorse 0
C++
+Endorse 0

Languages

Arabic
Expert
English
Expert
German
Beginner
French
Beginner

Training and Certifications

VMware Vsphere Install , Configure and Manage [ v5.1] (Training)
Training Institute:
Global Knowledge Training Center
Date Attended:
January 2013
Mobile Communication ( GSM ) (Training)
Training Institute:
Cairo University
Date Attended:
August 2006
International Computer Driving License ( ICDL ) (Training)
Training Institute:
Self Study
Date Attended:
June 2009
MCITP Enterprise Administrator (Training)
Training Institute:
Self Study
Date Attended:
April 2010
Redhat Linux Essentials (Training)
Training Institute:
Self Study
Date Attended:
January 2011
Unix Solaris 10 Associate (Training)
Training Institute:
Newhorizons
Date Attended:
April 2012
Redhat Linux Administration (Training)
Training Institute:
Self Study
Date Attended:
February 2011
Unix Solaris 10 Administration part1 (Training)
Training Institute:
Newhorizons
Date Attended:
May 2012
MCSE (Training)
Training Institute:
Self Study
Date Attended:
June 2009
MCITP Server Administrator (Training)
Training Institute:
Self Study
Date Attended:
November 2009
CCNA (Training)
Training Institute:
Information System Institute
Date Attended:
February 2009