Hesham Shafik Gouname, Senior Manager

Hesham Shafik Gouname

Senior Manager

Professional Masters Inc., LLC

Location
United Arab Emirates - Dubai
Education
Diploma, Business Administration and Management
Experience
22 years, 10 months

Share My Profile

Block User


Work Experience

Total years of experience :22 years, 10 months

Senior Manager at Professional Masters Inc., LLC
  • United Arab Emirates - Dubai
  • My current job since April 2020

Corporate vision is to; Establish reliable business consultancy and operational optimization across diverse industries in both national and international operations. to support Large and medium size organizations achieve their objectives and establish themselves as viable business by translating strategic plans into tactical initiatives.
• We assess client’s current business structure with the client executives, suggest change plans, customize training courses, develop innovative Real Market Data Plans, introduce agile project management, and measure performance excellence.
• Our endeavors have successfully impacted on our client’s operations with smooth workflow, high Sales Revenues, maximized profitability and streamlined costs with steady growing Market Shares.

KEY ACHIEVEMENTS
• Achieved & exceeded annual targets with high double digit growth. (numbers, CAGR, other details are on the CV)
• Manage and lead diverse projects for clients throughout MEAT (in particular; UAE, Egypt, Algeria, Iraq, Kuwait, Oman, & KSA). Promoting Company services to C-Suit level, 32 private and governmental contracts. (numbers and details are on the CV)

MAJOR RESPOSIBILITIES
• Deliver exceptional client experiences through hands-on leadership.
• Built a loyal, long-term customers relationship through effective account management.
• Implement successful strategies to increase revenue and target new markets.
• Recruit, and train Consultants and empower them to achieve and exceed KPI's
• Lead employee evaluations with constructive feedback to boost performance.
• Maximized team time & productivity, to ensure healthy flow of new projects.
• Consolidating data, payroll and accounting programs into centralized systems.
• Monitoring P&L with finance and fuel sales funnel with potential opportunities.
• Manage day to day company activities, face challenges, inspire teams to excel.

Regional Manager, MEA, Governmental Business at sandoz
  • United Arab Emirates - Dubai
  • May 2018 to April 2020

KEY ACHIEVMENTS
- Turned around regional Gov. Business, and surpassed 2018 targets in double-digit growth. Maximized revenue (Details numbers, and CAGR are in the CV)
• Duplicated successful bidding rate in Q4/2018 to be (Details are in the CV)
- Surpassed 2019 annual targets, and secured whole 2020 targets only in Q1/2020 (Details are in the CV)
• Turned around “BIOSIMILARS / ONCOLOGY INJECTABLES” business with (Details are in the CV)
• Managed CP’s, and mapped region tender business, KOL's & stakeholders. and increased market share (Details are in the CV)
• Drove the “Go to Market” strategies, tactics & commercial success of ?? New Launches
• Reduced financial discrepancies by proper managing of P&L (Details are in the CV).

MAJOR RESPONSIBILITES
• Led Gov. Business teams and developed successful strategy across the region.
• Managed diverse administrative, financial and documentation requirements.
• Analyzed regional market trends to discover new opportunities for growth.
• Penetrated new markets, and gained market share gradually.
• Implemented change management and distributor network restructuring strategies,
• Leverages decisiveness to implement solutions, mitigate risk & maximized performance
• Developed business cases and received CEO approval for territory expansion.
• Created & Implemented DASH-BOARDS that enabled fast access to market data
• Hired talented trainable members,
- Assessed the team performance, developed MBO’s, & KPI's, and coached field work.
• Improved individual location efficiency through effective leadership restructure.
• Payers processes management: Drugs committees (formulary inclusion decisions) for pricing & reimbursement.
• Developed 'Decision Gates' to manage costs, maintain profits & sell at competitive prices.
• Value Communication: development of a Value Proposition & Value Dossier.
• Portfolio re-engineering and segmentation of clear pricing strategy.

Regional Manager, ME, BD & Market Access, at Hoffman La Roche, GmbH, Diagnostics (Middle East)
  • United Arab Emirates - Dubai
  • February 2013 to December 2017

KEY ACHIEVEMENT
• Maximized RDME revenue from (Details, numbers, & CAGR are in the CV)
• Enhanced operational efficiency & profitability via leading various projects across the region: reduced operational cost by -xxx%, Increased; teams productivity by +xx%, product profitability +xx%, & Funnel pipeline opportunities by +xxx%. (Details, & numbers, are in the CV)
• Trained (a total of xxx+ trainee) all over the MEA countries (Details, & numbers are in the CV)

MAJOR RESPONSIBILITIES
- Led ME Region; BD, Market Access & Business Intelligence.
• Developed and implemented clear policies and procedures across multi-state area.
• Payers Management, to obtain positive coverage and adequate pricing decisions.
• Oversaw development of organization's network and established strong relationships.
• Penetrated new markets investigating; competitor products, services and trends.
• Monitored healthy Sales funnel for all the region centrally from RDME HQ, & Report it

REXIS Project Management (entrusted with this Unique assignment)
• Led implementation team to install “REXIS” (Roche Excellence in Sales and Service) using Sales Force CRM platform and trained all managers and sales across the region.
• Extensively travelled (75% of the time), all over the region to train a (total of xxx+ trainee) on REXIS, proper business conduct, and Miller Heiman methodology courses

Regional Manager, GCC, Governmental Business at Hoffman La Roche, GmbH, Diagnostics
  • Saudi Arabia - Jeddah
  • August 2005 to January 2013

KEY ACHIEVEMENTS
• Achieved outstanding growth of +xxx% in 7 years (from M$xx to M$xxx) X-Factory .. (Details are in the CV)
• Managed all tenders for the region and achieved annually a double-digit growth with CAGR of +xxx% throughout 7 years. ( CARG is in the CV)
• Mapped all market instrumentation base for (Roche & Competitors) and worked hard with all teams and stakeholders to replace >50% of the competitor instruments in 3 years resulted in; duplicate MS up to xx%, and RD Ranked #1 market player in 2009-2015. (Numbers are in the CV)
• Financial monitoring of P&L maximized profits to +xx%, with 0% losses of opportunities. (Numbers are in the CV)
• Successful Registration of xxx new products in the regional Gov. tenders authorities, e.g. Tissue Dx (RTD), Molecular Biology (RMD), Next Generation Sequencing (RNGS), TDM/DAT. That had contributed additional sales of $Mxxx of X-factory sales in 3 years.

MAJOR RESPONCIPILITIES
• Managed Channel partners for timely submissions of bids & tender and proper implementation of final awards, expanding the business.
• Managed diverse administrative, & financial documentation requirements.
• Established rapport with all stakeholders. Cultivated and maintained solid partner relationships
• Created SOP's, business tracking systems, Package Deal Calculation tools & GPPRR calculation dashboards. That served as the base of all contracts.
• Devised strategies, monitored market trends / sized, competition presence & rivals MS's.
• Assessed top customers needs to provide all information on product features/Benefits
• Successfully developed market expansion business case for senior leadership approval
• Tracked inventories, moved excess stocks to be consumed by other clients in need.
• Hired talented, trainable team members and drove new business strategies
• Devised Action Plans & KPIs, MBOs for large scale team of xx sales persons.
• Applied Commercial Excellence principles to assess and appraise team members.

Yemen Country Manager at Hoffman La Roche, GmbH, Diagnostics
  • Saudi Arabia - Riyadh
  • July 2002 to July 2005

KEY ACHIEVEMENTS:
• Achieved X-Factory sales of ($Mxxx at the 1st year ended by $Mxxx at the 3rd year) with rocket like growth achieved CAGR of xxx%. .. (Numbers & CAGR are in the CV)
• Secured a successful acquisition of the 3 major VIP hospitals in Yemen (Thawrah, SGH, AZAL) and placed and installed all RD instruments in long term lease contracts achieved xx% MS in 3 years. (Numbers are in the CV)

MAJOR RESPONSIBILITIES:
• Managed launching and inauguration of Yemen country Office;
• Hired entire Roche Sales Teams
• Hired 3 channel partners in Yemen (B2B),
• Devised effective strategies, go to market tactics, and built networks
• Trained & Led the team to learn about the products, effective selling skills. Established procedures, work standards, and promoted team performance.
• Established cost control tools, and monitored P&L statemen

National Sales Manager, KSA at Hoffman La Roche, GmbH, Diagnostics
  • Saudi Arabia - Riyadh
  • February 2001 to July 2002

o Achieved & exceeded 2001 Sales Targets by +xx% & with open orders covered xx% of 2002 targets only in Q2. (Numbers can be furnished in the CV)
o Proactively approached CP financially blocked hospitals, solved all their technical problems, resulted in M$xx receivables collected smoothly. (Numbers can be furnished in the CV)
o Translated Strategies into tactical initiatives and Led creative approaches to win 10 VIP hospitals, replacing competition resulted in adding M$xxx revenue. (Numbers can be furnished in the CV)
o Built KSA Sales Team: hired Sales Specialists, to fill in the gaps and a starting with complimentary team was unstoppable. and grow by time,
o Monitored performance, assessed MBOs, Field coached, improved advanced sales skills and market activities.
o Managed distributors to establish strong trustful customer relationships & smooth operation,

Education

Diploma, Business Administration and Management
  • at Cambridge University
  • August 1997
Master's degree, Microbiology & Immunology
  • at Military Medical Academy, Public Health & Epidemiology Inst.
  • August 1994

Excellent, Thesis, V. Good, in General,

Diploma, Microbiology
  • at Faculty of Science, Zagazig University
  • September 1991

V. Good

Bachelor's degree, Clinical Biochemistry
  • at Faculty of Science, Ain Shams University
  • June 1990

Clinical Chemistry and Biotechnology Total years; Good, thesis Very Good, 7th rank in a class of 73 students

Specialties & Skills

Tender Management
Business Development
General Business Administration
Leading Cross Functional Teams
Strategic Planning
Networks, VPN, Internet application, e-commerce
Microsoft applications
Feasibility Studies, and Organizations design
Organizing Multi task operations
Business Intelligence
Strategic Planning
Finance and logistics knowlege
team leadership
operations management
negotiation
office management
procurement
market research
planning
problem solving
digital marketing
marketing
operation
risk management
marketing strategy
marketing management
key account management

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Commercial Excellence (Training)
Training Institute:
IMS
Date Attended:
April 2008
Duration:
48 hours
Miller Heiman Sales Methodology (Healthy Funnel) (Training)
Training Institute:
Roche Diagnostic Business Research Center
Date Attended:
August 2011
Duration:
18 hours
Sales Force CRM (Training)
Training Institute:
Roche Diagnostic Business Research Center
Date Attended:
May 2013
Duration:
200 hours
Financial P&L (Training)
Training Institute:
Roche Diagnostic Business Research Center
Date Attended:
February 2006
Duration:
60 hours

Hobbies

  • Reading, Travelling, latest inventions, Swimming, fast cars,