acting relationship manager
Noor Bank
Total years of experience :14 years, 5 Months
* Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
* Cold calling to arrange meetings with potential customers to prospect for new business.
* Responding to incoming email and phone enquiries.
* Acting as a contact between a company and its existing and potential markets.
* Negotiating the terms of an agreement and closing sales.
* Gathering market and customer information.
* Negotiating on price, costs, delivery and specifications with buyers and managers.
* Challenging any objections with a view to getting the customer to buy.
* Advising on forthcoming product developments and discussing special promotions.
* Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective
customer.
* Reviewing your own sales performance, aiming to meet or exceed targets.
* Gaining a clear understanding of customers' businesses and requirements.
* Making accurate, rapid cost calculations and providing customers with quotations.
* Attending team meeting and sharing best practice with colleagues.
* Present and sell takaful and investment products and services to current and potential clients.
* Follow up on new leads and referrals resulting from field activity.
* Establish and maintain current client and potential client relationships.
* Participate in marketing events such as seminars, trade shows, and telemarketing events.
* Assign weekly-monthly- annually sales targets.
* Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
* Present and sell company products and services to current and potential clients.
* Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Clients.
* Follow up on new leads and referrals resulting from field activity.
* Establish and maintain current client and potential client relationships.
* Prepare paperwork to activate and maintain contract services.
* Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
* Participate in marketing events such as seminars, trade shows, and telemarketing events.
* Follow-up for collection of payment.
* Provide on-the-job training to new sales employees.
* Present and sell company products and services to current and potential clients.
* Assign weekly-monthly- annually sales targets.
* Set up the vision and implement the company policy.
* Interviewing, selecting and give classroom training to new comers for the team.
* Train, develop and build sales team in highly competitive environment.
* Organize, motivate and evaluate sales team.
* Design contests to motivate sales team.
* Develop and create a sales manager from the sales force.
* Analyze and evaluate the performance and the outcome of my team.
* Assign annually sales targets.
* Reported to the branch manager.
* Present and sell company products and services to current and potential clients.
* Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Clients.
* Follow up on new leads and referrals resulting from field activity.
* Establish and maintain current client and potential client relationships.
* Prepare paperwork to activate and maintain contract services.
* Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
* Participate in marketing events such as seminars, trade shows, and telemarketing events.
* Follow-up for collection of payment.
* Provide on-the-job training to new sales employees.
* Present and sell company products and services to current and potential clients.
* Deliver excellent customer service, at all times.
* Assist in keeping the hotel reception area clean and tidy, at all times.
* Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
* Administer all reservations, cancellations and no-shows, in line with company policy.
* Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
* Conduct regular security checks throughout the day and report any security issues to line manager.
* Provide reports, as required, for housekeepers and management.
* Always adhere to all company policies and procedures and licensing laws.
* Carry out instructions given by the management team and head office.