Sales Executive
Prunelle sal
Total years of experience :12 years, 4 Months
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Successfully Opened and operated Mr & Mrs branch in Koleiat and oversaw the development of Cocotte Catering. This including working closely with the design team on the corporate identity, design exceptional menus, purchase goods and continuously make necessary improvements, establishing policies & procedures
- Developing an expansion plan for the business in Beirut
- Leading F&B team by attracting, recruiting, and training personnel.
- Ensuring strict compliance with all requirements such as relevant hygiene and safety legislation
- Implementing ‘Omega’ software POS & BO and meeting financial targets
- Resolving problems efficiently
- Negotiating contracts for Cocotte Catering with customers, along with making sure they are satisfied with the food and service provided
- Planning new promotions and initiatives, as well as contributing to the development of the existing business
-Manage all operations related to restaurant’s function such as participating in the opening and closing procedure, preparing schedules, tracking maintenance
-Check stock levels and order supplies
-Adjusting the drinks/coffee menu
-Implementing ACE POS/BO and training employees
-Respond to customers’ queries and complaints
-Training and supervising staff
-Handling administration and paper work
-Maintaining the food safety system and improving it
-Delivering weekly and monthly reports
- Analyze and plan restaurant sales levels and profitability
- Maintaining the Food safety system and improving it.
- Recruiting, training and supervising staff
- Handling customer enquiries and complaints
- Handling administration and paper work
- Reducing food and beverage costs by implementing standards and inventory control
- Developing new policies for waste control to maintain a profitable operations
- Designing exceptional menu and purchasing goods
- Take responsibility for the business performance of the restaurant
-Setting sales strategies and targets for the company and taking necessary measurements to achieve them.
-Overseeing the chain expansion of four new branches and leading fully on the operations of two of them and became the trusted advisor for future expansion plans.
-Developing and implementing procedures for maintaining the hygiene, food safety system and quality standards (The Q Platinum Award)
-Managing and controlling all aspects of stock management within the outlets (Inventory management)
-Preparing and submitting periodical reports on sales and costs
-Managing four store managers in their daily operations, and more than 53 employees in all outlets.
-Managing the warehouse and providing corrective solutions for the warehouse keeper
- Hiring, and training employees
-Assigning tasks to employees and supervisors
-Inventory control
- Ordering food, coffee and merchandise
-Increasing sales and providing excellent customer service
- Preparing reports
- Maintaining equipments
-Hiring, and training of employee
-Assigning tasks to employees and supervisors
-Inventory control
-Ordering food, coffee and merchandise
-Increasing sales and providing excellent customer service
-Preparing reports
-Maintaining equipments
-Guiding a team of 3 employees
-Inventory Control
- Daily direct contact with customers
- Ordering various food and supplies from various companies
* Marketing and advertising / BBA. Beirut 2005
* Lebanese Baccalaureate ( Economy & Sociology) - Beirut 2002
