PUBLIC RELATIONSHIP OFFICER
DUNIA FINANCE LLC
Total years of experience :3 years, 7 months
• Sales Credit card, Personal Loan, Auto Loan
• generate and qualify leads
• source and develop client referrals
• develop and maintain a customer database
• make sales calls to new and existing clients
• maintain sales activity records and prepare sales reports
• ensure customer service satisfaction and good client relationships
• follow up on sales activity
•MIS reporting: Preparation of monthly accounts, inventory, expenditure.
•Event Organization: Planning and implementation of Conference and Consulate special events at all level (inviting guest till vender management)
•Office Management:
Designing of Standard Application Form
Maintain office filing and storage systems
Manage incoming and outgoing mail dashboard
Monitor and order office supplies.
Distribute/file all incoming mail/documents to concern quarters
•Staff Assistance:
Research, typing, correspondence, faxes, and filing
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• All Management related tasks such as;
• Developing customer relations, up selling new products
• Billing management and related queries.
• Providing information to customers about the services
• To handle and solve customers’ complaints and queries
• To operate highly efficient systems and software.
• Dealing with prepaid and post paid customers.