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Hoda Fathy

Sales Support Section Head

المراكبى للصلب

Location:
Egypt - Cairo
Education:
Bachelor's degree, law
Experience:
19 years, 11 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  19 Years, 11 Months   

October 2021 To Present

Sales Support Section Head

at المراكبى للصلب
Location : Egypt - Cairo
Responsible for providing assistance in troubleshooting customer orders, customer account statuses and sales related problems, providing data and analytics to assist the sales team, developing and monitoring performance indicators, as well as responding to customer inquiries. Good with customers and ensuring smooth and unobstructed sales.


Responsible for assisting the Sales Director & the Sales department with various initiatives and

objectives.
Work with the Director to sustain and grow programs and service Fulfil duties delegated by the Sales Director by Coordinating between Sales Department & other departments.
Collecting data directly from Sales team to make Offer Price either for
construction companies or traders for Rebars.
Gathering all the needed data from Delivery Team & Treasury Team to
generate daily, Monthly & Annually reports to come up with tangible results
by analyzing deliveries vs. collection for either Rebar’s or Wire Rods.
Responsible for making the Sales Director & Collection Team Mandates,
Cash advance settlement & Expense claims.
Creating forms, organizing mails, letters & Memo’s for Sales Department.
Responsible for Creating Customers database, Sales Order & delivery on SAP
Managing administrative functions by coordinating:
March 2016 To September 2021

sales director assistant

at Elmarakby steel
Location : Egypt - Cairo
Responsible for assisting the Sales Director & the Sales department with various initiatives and objectives.
Work with the Director to sustain and grow programs and service Fulfil duties delegated by the Sales Director by Coordinating between Sales Department & other departments.

• Collecting data directly from Sales team to make Offer Price either for construction companies or traders for Rebars.
• Gathering all the needed data from Delivery Team & Treasury Team to generate daily, Monthly & Annually reports to come up with tangible results by analyzing deliveries vs. collection either for Rebars or Wire Rods.
• Coordinating externally between the Sales Director & Military “Engineering Authority of the Armed Forces”, Internally between Delivery Team, Treasury Team & Military.
• Responsible for making the Sales Director & Collection Team Mandates, Cash advance settlement & Expense claims.
• Creating forms, organizing mails, letters & Memo’s for Sales Department.
• Responsible for Creating Customers data base, Sales Order & delivery on SAP for Rebars “Prime grade, short length & down grade”, Short Rebar & Scrap.
March 2006 To March 2016

Logistics Coordinator

at elmarakby steel
Location : Egypt - Cairo
• Follow up Imported Commodities such as Billets, HRC, CRC & Rebars starting of contract signature passing by vessel nomination/tracking, custom clearance for the shipment from the port, revising the received documents either from the bank or the supplier and settle the payment for the supplier till the commodity arrive to the nominated plant for rolling it or to sell it directly from the port.
• Coordinating externally with Supplier’s finance team / bank and internally with CEO and Finance Team
• Follow up with the outsourcing Fleet Company to insure the arrival of the trucks & loading - discharging of the commodities either at the port or at the nominated Plant.
March 2004 To March 2006

Office Manager

at elmarakby trading
Location : Egypt - Cairo
• Following upPlant our balance & loaded volume from Rebars.
• Following up customer’s balance & loaded volume with finance & delivery team.
• Following up with the out sourcing Fleet company the loading & discharge operations of Billets & rebars.
• Following up the collection of cheques/ payments on daily basis with treasury team.
• Creating Customer data base for all the Supplier of billets & buyers of rebars.

Education

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October 2004

Bachelor's degree, law

at cairo universty
Location : Egypt - Cairo

Specialties & Skills

operation

marketing

office administration

sales coordination

problem solving

purchasing

materials

logistics

quotations

Travel Services

Logistics

Social Profiles

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Languages

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English

Intermediate

Memberships

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Organization : نقابة المحامين
Membership/Role : استئناف
Member since : October 2007

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