Business Development Manager
ITWorx Gulf
Total years of experience :30 years, 8 months
Managing the ITWorx business development in the region for the Education sector that provides pioneer K12 education software which is widely adopted by most of the education institutes.
Achieving sales target YTD $2M, in Education and GB sector in Dubai and Bahrain.
Managing the relation with strategic clients' (C level, Sheikh's and Ministries) as a focal point, nevertheless the partners, HW vendors and others.
Orchestrating ITWorx key stakeholders connections, sales team and products/skills to manage the award of high profile opportunities.
Key Clients:
• Smart Learning Program for all Ministry of Education Schools in UAE, sponsored by his Highness that worth AED1B, where ITWorx awarded the $3M for provision of learning management system and associated services
• National Authority for Qualification and Quality assurance for education and training in Bahrain, providing the grading and Year6-9 examination system - Value DH150K
• Esol chain of schools in Dubai and Cairo, Learning Management system - Value $200K
• Services to Microsoft for upgrade to various clients in the region to Office 365 - Value $200K
Managing the delivery of ITWorx projects in the region: UAE, Bahrain and Oman.
Overseeing and hence Accomplishing the revenue target for around $3-6M per year.
Achieving successful delivery within budget, time, Quality and customer satisfaction in the most strategic and complex projects.
Managing blended teams offshore and onsite nevertheless controlling the project GP, profitability and healthiness.
Handling the business relation and operations with vendors (i.e Microsoft) and subcontractors.
Selected Projects:
•Ministry of health eService and Portal - Value AED1.5M
•Department of Economic Development in Dubai, eService, CRM, Portal, Intranet, BI and Process Automation - Value AED12M over two years and half
•United Arab Shipping Company, Dubai, BI projects, Intranet and Decision making system -Value $1.1M
•Etihad Airways Cargo, Intranet, Cargo Tracking, CRM and Loyalty systems - Value $1M
•Venture Capital Bank, CRM implementation and integration with MS Dynamics -AED800K
•Oman Beach Games Portal - Value AED200K
Running the RGBU services and consulting business in the Middle east, with projected target to create business opportunities for RGBU consulting in a market that has been totally dependent on partners delivery.
Excelling team work with Sales and presale's teams in Middle east to best promote and position RGBU consisting in big retailers.
Achieving sound success in accomplishing projects in Saudi, Dubai, Sharjah and Kuwait.
Sample Implementations
•Alothaim, biggest hyper market chain in Saudi, putting Oracle RGBU consulting as a design authority and QA for Retail products implementation
•Landmark group, the largest apparel stores in UAE and Gulf, implementation of Oracle Retail upgrade managing tight schedule and challenges to successfully complete the project with minimum down time, the project was handled with prominent involvement of Oracle offshore team in Bangalore
•Landmark Group, Envisioning and induction phase in UAE and India, where a huge team of around 20 Oracle consultants from over the globe with various skill sets and areas of expertise where deployed onsite
•Retail Corp, Staff augmentation for retail corp. Oracle retail implementation
•Alhokair, Oracle consulting offered QA and Audit on infosys Retail implementation
•Sultan Center, in Kuwait the biggest department store
Heading the project management department in the Government sector, managing around 12 project managers ranging from senior PM's to Project Leaders
Achieving challenging targets of projects revenue in the sector ($50M) and GP of 25% with client satisfaction index
Managing communication and relation with government key stake holders, like ministries, ministry of Etisalat, consultants and USAID projects
Preparing and prominently involved in company business review meeting hence the company planning
Leading company task force successfully to resolve and sort out problematic and chronic projects whereby customers were regained and over dues collected
Major Achievements
•Taxation department full automation with an integrated solution that was one of the public strategic projects over seen by the cabinet
•Ministry of Finance customs data warehouse project, involving around 25 consultants and the project reviews were done directly with the minister and the UASAID
•Presidential Palaces infrastructure project, that had a very tight timeline
•Ministry of Housing GPS and Intranet nationwide project
Three month assignment to start up and build the EDI retail system and business unit, that was very successful as Aria was pioneer in exporting SW solutions especially EDI’s to various customer in US
Being responsible for all Oracle business Oratech had in Algeria, and some projects in Egypt that included Project management, sales and presale, following are the main projects and activities held during this tenure
Managing the following Engagements
•Arab Maritime Petroleum Transport Company, AMPTC, Egypt • This project was an upgrade from Oracle 9 database to Oracle 10 database with the full migration of data and securing the client safe transition. This involves technical & functional training and support
•Algerian Cement Company, ACC, Algeria: The ACC project is a full implementation for the Oracle Financial and Logistics bundle on Oracle 11i with French interface. The modules implemented are: General Ledger, Accounts Payable, Accounts receivable & Fixed Assets. Inventory Management and Purchase Order Customization and development of Ten Selected reports
•Orascom Telecom Algeria, OTA, Djezzy, Algeria Oracle application Implementation of the Oracle Logistics, Human Resources Management & Financials modules that are: General Ledger, Accounts Payable and Fixed Assets, Inventory Management & Purchasing, Human Resources and Payroll, Oracle Discoverer An extension is applied after going life, for one-year post implementation service, this support is covering Financial and Logistics modules. As well, full path workshop training
Heading the Sales and project management disciplines in one of the biggest IBM business partners and system integrator in Egypt at this point of time
Putting Presale & sales targets (Sales and GP) and hence achieving them where we were doing Offers & Solution architectures (solution concept ) QC, Following up pipeline and monthly achievements versus plan, Managing relations with main vendors (IBM, CISCO, Oracle...) Opening new business areas and product lines Contributing directly in Large RFP ‘s
Managing integrated systems IT projects following IBM methodology, WISDDM, doing Project Definition & scooping, preparing project plan & Resources allocation, following up, supervise & control project progress, preparing the review & getting approval on documents (Analysis reports, Progress reports, Acceptance criteria, acceptance, reports...), conducting project review meetings & Progress reports, securing payments, resolving resources conflicts, managing problems, risks & issues and Handle vendors’ contracts, delivery & job fulfillment.
•Many retail implementations in Egypt Nike, Maghrabi and Americana supermarkets based on GERS retail
•Delivery of integrated projects like Soukhna Port, Amiral, Ministry of Electricity, Omal Bank, AMERICANA, Hanaux, Modern Motors, Orascom, EGA Mercedes, Eye Hospital
Leading and Responsible for development team, Analysis & design for Kuwait Public authority for Youth & sports automation project. Had requirements gathering, analysis and design prominent role in this project.
Assuming role of Project manager for Alkhunani & alkoutami automation project in Kuwait Payroll & personal project implementation in Nestle Egypt, Keriazi on AS/400 platform
Doing and fully responsible for analysis, design & Implementation for IBM/400 payroll system.
MM is a Multi brand retailer in Egypt, I was responsible for JDA implementation on AS/400 platform, Doing customizations on JDA using RPG /400 and Building POS SSA interfaces to JDA