supervisor clerk (Retail Banking sector)
Abo Dhabi Islamic Bank
Total years of experience :5 years, 1 month
Abo dhabi Islamic bank Dec 2009 - to present
Alex - Egypt
supervisor clerk (Retail Banking sector)
• Selling Adib products ( Auto Loans, credit cards and cash loans) .
• To deliver great customer service.
• Train and motivate Sales Agents and dealers
• Setting targets for both Sales Agents and Dealers and maintains support for both to achieve their
• Helping the Area sales head in his tasks.
• Backup for Area sales head in his all tasks
• Train the dealers by the update policy.
• To constantly search for new opportunities with available auto dealers in the local market
• To maintain relationship with current auto dealers with the bank and constantly boost business figures.
• To deliver great customer service
• Establish strong relationship with reputable auto dealers in the local market
• Create new business opportunities with major car agents
• Follow up on dealers and performance.
• Escalate competitors' footprints to the area sales manager.
• Solve dealer problems and escalate to higher levels when necessary to ensure that prompt actions are Taken.
• Report progress to Area Sales Manager.
• Achieved the target since I got started.
• Maintain good relations with dealers to create a sense of loyal for the bank.
• Maintain good relations with customers even after closing the deals.
• Maintain good relations with the management level..
Barclays Bank Egypt March 2007 - Nov 2009
Alex & Delta - Egypt
Car Finance Senior Relationship officer
• To constantly search for new opportunities with available auto dealers in the local market
• To maintain relationship with current auto dealers with the bank and constantly boost business figures.
• To deliver great customer service.
• Establish strong relationship with reputable auto dealers in the local market.
• Create new business opportunities with major car agents.
• Follow up on dealers' performance.
• Escalate competitors' footprints to the area sales manager.
• Be committed to achieving aggressive sales target
• Fill and review applications generated from at agents and dealers premises.
• Solve dealer problems and escalate to higher levels when necessary to ensure that prompt actions are Taken.
• Report progress to Area Sales Manager.
• Handling the relationship between customers, dealers and the bank
• Cooperating with related departments such as: Verification, operation, fraud unit, the risk management unit and branches.
• Achieved the target since I got started.
• Maintain good relations with customers even after closing the deals.
• Maintain good relations with the management level.
• Handling also the account opening and credit shield plus and familiar with related departments such as: • Verification, fraud unit and the call center.
• Achieved the target for both submissions and approvals since I started working.
• Maintain good relations with customers even after closing the deals.
• Maintain good relations with the management level.
Skills
College of Agriculture 2006 Alex, Egypt Degree: Bachelor