Husam Al Ramahi

Sr. Program Manager at Node Tech

• Saudi Arabia - Riyadh
• My current job since October 2023

IT MANAGER at Brilliant Trade Marks Trading

• Qatar
• My current job since January 2022

Facilitate communication between IT staff and organizational leadership to ensure alignment with goals, policies,
and procedures.
* Assesse system needs, improved design of processes and enabled systems to align with business expectations.
* Oversaw and provided training to all computer operator trainees, both on-site and remotely via internet and
intranet, resulting in a fully staffed and knowledgeable team.
* Assessed data processing proposals and requirements to determine project feasibility.
* Successfully managed and regulated IT budget and expenditures, adhering to departmental guidelines and
ensuring optimal utilization of resources.
* Analyzed metrics and generated progress reports on IT projects, ensuring achievement of KPIs.
* Evaluated organization's technology to recommend upgrades for hardware and software.
* Oversaw the entire lifecycle of IT framework processes.

IT MANAGER at Darwish Holding Company

• Qatar
• July 2015 to November 2021

Exercised good judgment and decision-making in escalating concerns and resolving issues.
* Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
* Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
* Monitored staff performance and addressed issues.
* Led team meetings and one-on-one coaching sessions to continuously improve performance.
* Maintained adequate staffing to meet objectives within budget.
* Enforced customer service standards and resolved customer problems to uphold quality service.
* Conducted quality, timely performance feedback and performance appraisals.
* Communicated company directives and programs to associates and ensured all follow-up items were completed
accurately and timely.
* Minimized staff turnover through appropriate selection, orientation and training.
* Enhanced team performance through use of strategic & tactical approaches, motivational coaching and training.
* Created training modules and documentation to train staff.
* Recruited and hired qualified candidates to fill open positions.
* Accomplished financial objectives by forecasting, scheduling expenditures and preparing annual budgets.
* Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

IT SENIOR DEVELOPMENT SPECIALISTS MANAGER at Arab Bank PLC.

• Jordan - Amman
• May 2014 to June 2015

Strategically used industry-specific tools to direct product development efforts.
 Successfully managed a multi-million-dollar project budget for the implementation of Oracle ERP modules across
regional Arab bank branches.
 Coordinated with project leaders to resolve product issues.
 Coordinated with cross-functional teams to perform product testing and develop business plans.
 Manage IT related team, documents, follow-up SR's & CR's, user security matrix, related approvals and regulations
 Led the development, enhancement, and problem-solving efforts for Oracle E-Business Suite version 12.2.4, with a
focus on Human Capital Management (HCM), Property Management, Approval Management Engine (AME),
System Administrator, and related integrated and non-integrated systems, web applications, and websites.
 Participated in digital transformation projects, proposing innovative solutions and managing all related projects and
their plans while adhering to IT rules.
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 Monitor, coordinate, follow-up, control IT processes compliance and governance
 Led & collaborate with other departments for any technical required helps propose, plan, design, test & deploy new
application components, responsibilities, concurrent, DFF's, WF's or required workaround solutions in EBS
 Guide, lead, motivate, coach and evaluate related IT team members
 Effectively managed assigned projects, including creating project plans for both existing and upcoming projects,
while also serving as a coordinator/manager to ensure project success.
 Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
 Collaborated with business and technical groups to align data warehousing project with business strategy, prioritize
projects and launch data warehouses and data marts.

IT ERP Section Head / Team Leader at Orange Telecom Group

• Jordan - Amman
• May 2008 to May 2014

Led and represented the ERP team with upper management, providing technical, functional, and compliance
guidance.
 Managed multiple related projects and created project plans to ensure successful implementation and delivery.
 Controlled the security matrix for all end users on ERP application levels, ensuring data privacy and compliance with
regulations.
 Initiated schedules, plans, and processes in Oracle development SDLC to enhance HR systems, making necessary
improvements and upgrades.
 Managed various roles such as project manager and coordinator based on internal policies under IT-PMO.
 Analyzed stakeholder needs and aligned objectives with management and policy to determine section objectives.
 Evaluated, motivated, and coached related team members to achieve high-performance goals.
 Effectively managed teamwork, task distribution, and followed official internal policies and compliance regulations.
 Collaborated with stakeholders and other IT units to ensure successful project implementation and delivery.
 Identified areas for improvement and made suggestions to decision-makers for necessary changes.
 Worked closely with HR department to support employee management and organizational planning, creating
efficient processes and workflows.
 Maintained positive working relationships with fellow staff and management, building a productive and
collaborative work environment.
 Coordinated operations and activities within or between departments to ensure efficient project delivery.
 Organized client meetings to provide project updates and ensure client satisfaction.

SYSTEM ANALYST at Al-SALHIA Real Estate Company

• Kuwait
• November 2004 to May 2008

* With Administration privileges, mainly with Oracle
* Main Duties:
* Administrating Oracle Applications EBS v11, ERP Applications and Data Bases (No DBA that time) +19 experience
* Supporting for EBS v11 modules of (Admin, AR, AP, PN, FA, GL, PO)
* Analyze, Coding & Implementing Oracle Applications objects, services, SR’s, CR’s and stakeholders needs
* Customization as per client's requirements of Oracle In-house developed systems and ERP system
* General Oracle Support
* Testing & Quality Control
* Tested newly installed programs and applications to validate operability.
* Prepared and presented technical proposals for clients.
* Defined application problems by consulting with clients to evaluate procedures and processes.

APPLICATION DEVELOPER at Al-Faris Information Technologies

• Kuwait
• May 2002 to October 2004

Developed requirements for system modifications and new system installations.
* Identified opportunities for process improvements to decrease in support calls.
* Analyzed code and corrected errors to optimize output
* Coding & Implementing solutions & Setups
* Customization as per client's requirements
* Customer Support
* Highly effective standalone worker and within a team
* Testing & Quality Control
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* Arabization of All related Projects (the only Arabian member in the team)