Hussain Mukadam, Buyer

Hussain Mukadam

Buyer

Safat Alghanim

Location
Kuwait - Hawali
Education
Master's degree, Marketing and Customer Relationship management
Experience
17 years, 10 months

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Work Experience

Total years of experience :17 years, 10 months

Buyer at Safat Alghanim
  • Kuwait - Al Kuwait
  • My current job since October 2018

- Sourcing/purchasing from foreign markets, such as China, India & Europe.
- Lead Purchasing Activities with end-to-end process
- Developing the purchasing strategy.
- Select a range of products to sell in retail outlets.
- Negotiating commercial contract arrangements with suppliers.
- Negotiating prices, quantities, and delivery timescales.
- Follow-up initiatives on Documentation with Suppliers for Clearance of Shipments.
- Reviewing pricing and promotional strategies.
- Calculating the impact of any purchases on company sales and gross margin.
- Creating, viewing, and analyzing statistical data.
- Analyzing consumer buying patterns and predicting future trends.
- Developing effective working relationships with suppliers.
- Developing new supplier relationships.

Product and Procurement Manager at Ilbagno Trading company
  • Kuwait - Al Kuwait
  • May 2012 to September 2018

• Analyzing Supply chain, maintaining high availability at lowest inventory cost.
• Developed retail merchandising strategy in collaboration with company initiatives and retail strategies.
• Reclassified assortment and improved availability for all active items.
• Assisted in Implementation of successful stock liquidation plan and reduced aged stock.
• Assisted in Revising ordering parameters resulting more frequent receiving, lower holding cost, higher stock turn and availability.
• Re engineered showroom displays to accommodate more varieties and to achieve higher profit.
• Set new agreements with freight forwarders with competitive rates.

Marketing manager at Judy Interiors General Trading and Contracting Company.
  • Kuwait - Hawali
  • October 2010 to April 2012

• Responsible for the achievement of the sales target set by the company.
• Maintained and updated the market search and sales reports.
• Built and maintained the relationships with the customers and suppliers.
• Responsible for assisting the CMO in planning budget, selling products, and coordinating the promotional events or campaigns.
• Prepared market surveys, reports on competitors strategies etc.
• Design presentations for the promotional campaign of the product and services.
• Responsible for providing quotes, generate sales, promote sales and marketing.

Marketing Supervisor at Husain Abbas Khan Est.
  • Kuwait - Al Kuwait
  • August 2009 to September 2010

• Compiled marketing surveys and related research/analysis. Developed marketing strategies and related business planning documents. Assisted with promotional objectives, modes and advertising. Tracked the effectiveness of marketing campaigns.
• Analyzed competitor pricing and formulated pricing strategies, product mix discounts and special combination values.
• Spearheaded the timely roll out of new products to targeted market segments and followed up with in-store marketing activities, showroom displays and related sales/marketing activities.

Senior Customer Support Officer at Mphasis an EDS company
  • India - Pune
  • September 2008 to June 2009

• Offered help to sales group, making sure each sale and service goal was met.
• Accountable for the customer services in banking tools section, responsibilities included replying customer questions, problem resolving and offering thorough info on current products.
• Performed with customer in advance of new account and execution of new system.
• Helped in progress of new policy and procedure.
• Helped in education of fresh customer service reps and juniors.

Senior CSR at Actax Solutions
  • India - Ahmedabad
  • March 2006 to May 2008

• Provided support to the sales team, ensuring all sales and service objectives were met.
• Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
• Worked with new customers in the development of new accounts and the implementation of new systems.
• Assisted in the development of new policies and procedures.
• Assisted in the training of new customer service representatives and associates.
• Performed market research surveys on customer needs and requirements.
• Prepared weekly sales reports for the sales team and sales management.
• Generated repeat business through successful client follow-up.

Education

Master's degree, Marketing and Customer Relationship management
  • at National Institute of Management
  • May 2009

Gross Percentage Average obtained is 68.83 A basic quality training certificate from IBM India Pvt Ltd.

Specialties & Skills

Team Management
Communication Skills
Customer Service
Marketing
Problem Solving
Auto Cad 2D & 3D
Ms office
Open office

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate