Specification Sales Manager-Saudi Arabia & GCC
Gerflor
Total years of experience :17 years, 5 months
-Significant exposure in Sale & marketing, Specifications, pricing strategies, client relations and needs assessment, with wide network of Consultants/Designers & contractors among Saudi Arabia, Bahrain and UAE.
-Solid understanding of the different manufacturing processes and building materials industry requirements, with high knowledge in International and European standards related to quality and safety (ISO, ASTM, HSE, BS, UL).
-Advanced product knowledge in Resilient flooring & wall protection solutions, Building materials, and sub-floor requirements.
-A proactive planner with abilities in devising strategies geared towards enhancing business, managing business operations encompassing relationship management, market analysis and new market development.
-Active member of the management team, with subjects related to Operations / Manufacturing / Product development/ Quality Control/ Bench-marking / Market Analysis.
-Advanced level of technical support related to sub-floor preparation/Installation requirements/Product placement/Compliance sheets/LEED documents preparation and submittals.
-Proficient in planning and conducting Presentations/Seminars, Specification writing and Standards updates, with outstanding Communication & Negotiations skills.
-Certified Internal Auditor for different departments (Production, Customer service, Sales, Quality Control)
-Liaise between senior management, employees & other stakeholders to ensure proper lines of communication critical in addressing/ resolution of myriad issues.
-Efficient Team Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives.
-Plan & Conduct Advanced training sessions to the sales team/Distributors/installers/Consultants & Clients.
-IT Skills: Microsoft Office (Word, Excel, outlook & PowerPoint), CRM, ETS (engineering tool software), ATDI, Microsoft Project.
› Function as LEED certified professional involved in specifying SMC Automated products leading to additional LEED points in buildings through energy saving study based on NASA reliable information concerning solar irradiation per area
› Function as product manager involved in retrieval of schematic design & elevations prior to providing technical specifications and take off of projects in the design stage
› Conducted suppliers visits and seminars within the Kingdom to maintain productive business relationship with consultants with our consultants & clients
› Maintain updated knowledge of latest worldwide innovations related to Window Treatment Coverings through participations in Germany, France & Netherlands
› Involved in research/ evaluation of new product opportunities, demand for potential products & customer requirements
› Built and implemented strategies to promote ABB Smart Home System & Intelligent Home/Building Automation system EIB/KNX in the middle/corporate market level
› Involved in design, quoting, installation of Smart automation KNX system using available tools (ETS software, MiniMac3)
› Maintained updated knowledge in EIB Lighting control, DALI control, blind control, security control and intercom systems
› Evaluated/ prepared AutoCad SLD and electrical drawings along with BOQ/ quotations
› Identified new business opportunities and reported on collated market intelligence on competition
› Generated awareness on adopting/ deploying EIB KNX solutions
› Developed/ maintained productive relationships with customers, mainly contractors, consultants & business owners aimed at identification/ development of new business opportunities
› Participated in negotiating and closing sales deals
› Functioned as Account Manager and Certified Partner to promote & sell Microsoft-HP-McAfee-Symantec-Cisco
› Maintained updated knowledge of Cisco switching and routing technology
› Specialized in Microsoft SBS, windows Server and ISA firewall
› Prepared quotations/ pricing including processing of orders and payments
› Maintained regular interaction with client for collation/ understanding of business requirements
› Enhanced client satisfaction through prompt resolution of issues and qualitative service delivery
› Generated/ updated various status reports based on business requirements
- Decide on the extra orders and blocking of the various products of the store.
- Develop employee work schedules.
- Preparing the budget and analyzing the process of daily and monthly sales.
- Provides prompt, courteous customer service and professionally resolves customer issues.
- Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
- Make sure the store is in a perfect condition at all levels.
- Rotate the items in the store based on the sales ranking.
- Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
- Assumes Store Manager Responsibilities when needed
Earned the degree of Masters of science in computer & communication engineering while completing the below courses: -Network Programming -Boradband Network Architecture -Internet Routing Protocols -Mobile communications -Wireless Communication -Digital Communication -Embedded Systems & Wireless Sensors -Multimedia Networks -Cryptography & advanced computer security -Software Engineering & microedition -Completion of Wireless sensors Implementation and coverage in a scalable network infrastructure and Ad-hoc Network project -Completion of WiMax and LTE technology 4th Generation, based on Mat LAB and ATDI for simulation (Lebanese International University).
Earned the degree of Bachelor of Science in Computer Enginerrimg after completion of the below courses & projects: -Control Systems -Mechanics I, II -Signals & systems -Electric circuit I, II -Microprocessor Architecture & organisation -Electricity & magnetism -Software Engineering -Electronic circuits I, II -Data structures -Communication Networks -Senior project about parallel computing
