Ibrahem Mattar, service center representative

Ibrahem Mattar

service center representative

Hamed medical corporation

Location
Qatar - Doha
Education
Bachelor's degree, BA
Experience
15 years, 0 months

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Work Experience

Total years of experience :15 years, 0 months

service center representative at Hamed medical corporation
  • Qatar - Doha
  • My current job since October 2012

Reduce complaints and increase the proportion of satisfaction for patients and visitors Receipt of complaints and work to resolve them
Help patients and visitors and provide them with information

supervisor at SBAL
  • Qatar
  • July 2011 to December 2011

Control the movement of vehicles
Prepare daily reports
Follow the maintenance of vehicles
Follow-up of incidents

supervisor at nbk automobiles (mercedes-benz)
  • Qatar - Doha
  • November 2008 to November 2010

Prepare daily reports
Prepare a report attendance for drivers
Follow the movement of vehicles and maintenance
Coordination with customers and taking reservations
Follow-up with insurance companies
Debt collection
Rental cars and delivered to customers

Direct sales agent at arab bank
  • Qatar - Doha
  • October 2007 to August 2008

Sell Credit Cards and Personal Loans
Attract new customers of the bank
Processing the paperwork for clients

Education

Bachelor's degree, BA
  • at shopit
  • May 2015
Diploma, B.A Marketing
  • at new horizon
  • July 2007
High school or equivalent, general
  • at khalifa Secondary School
  • February 2006

Specialties & Skills

Problem Solving
Microsoft Office
Hospitality
Customer Service
Direct Sales
microsoft
Negotiations

Languages

English
Expert

Training and Certifications

Sales (Training)
Training Institute:
New horizon
Date Attended:
April 2009
Business Etiquette (Training)
Training Institute:
New horizon
Date Attended:
April 2009
leadership (Training)
Training Institute:
New horizon
Date Attended:
April 2009
customers service (Training)
Training Institute:
New horizon
Date Attended:
April 2009
Business communication (Training)
Training Institute:
New horizon
Date Attended:
April 2009