Co Founder
ATG – ABO HIJLEH TRADING GROUP
Total des années d'expérience :14 years, 7 Mois
1. Vision and Strategy:
Collaborate with fellow co-founders to define and articulate the company's mission, vision, and long-term goals.
Develop a comprehensive business strategy that aligns with market trends, customer needs, and technological advancements in the automotive industry.
2. Business Development:
Identify potential business opportunities, partnerships, and collaborations to enhance the company's service offerings.
Build and maintain relationships with key stakeholders, including manufacturers, suppliers, and potential investors.
3. Operations and Logistics:
Oversee the day-to-day operations of the car service business, ensuring efficiency and quality service delivery.
Implement effective logistics and supply chain management strategies to optimize resource utilization and reduce operational costs.
4. Technology Integration:
Stay abreast of technological advancements in the automotive and transportation industries.
Lead the integration of innovative technologies such as smart car features, mobile apps, and automation to enhance the customer experience and operational efficiency.
5. Marketing and Branding:
Develop and implement marketing strategies to promote the car service brand.
Build and maintain a strong brand presence through advertising, social media, and other relevant channels.
6. Financial Management:
Work closely with the finance team to develop and manage the company's budget.
Monitor financial performance, identify areas for cost savings, and ensure financial sustainability.
7. Customer Experience:
Prioritize and enhance the overall customer experience by implementing customer-centric policies and practices.
Gather customer feedback and use it to improve services and address any issues promptly.
8. Team Building and Leadership:
Recruit, lead, and inspire a high-performing team.
Foster a positive and collaborative work environment that encourages creativity, innovation, and continuous improvement.
SALES AND DEVELOPMENT MANAGER.
* Deliver excellent service to ensure high level of customer satisfaction.
* Motivate the sales team to meet sales objectives by training and mentoring staff.
* Create business strategies to attract new customers, expand company traffic, and enhance profitability.
* Hire, train, and oversee new staff.
* Respond to customer complaints and concerns in a professional manner.
* Develop and place promotions to help spread and reach all customers and consumers.
* Prepare detailed reports on buying trends, customer requirements, and profits.
* Monitor inventory levels and order new items.
Maximizing company contribution by proactively driving sales, reducing stock loss and managing controllable costs. Motivating and developing my team members will be integral to my role whilst ensuring the goals complies with all company regulations and procedures, I was the first golden opportunity to try developing a strategic business plan that includes retail, wholesale, private and governmental bids
Establishing a structure and a clear information base for customers with a plan to attract new customers, and a constant focus on achieving monthly and annual goals, in addition to coordinating sales invoices and collecting their value and provide after-sales service .
Supports daily business operation manager in general tasks include supervising employees, communication, helping customers, and carrying out directives given by the manager. Moreover have a wider role of carrying out additional duties as necessary in the aim of improving business performance and customer satisfaction.
Accounting and business administration (undergraduate) study language English in Arab Open University