Client service analyst
Oracle
Total years of experience :23 years, 7 Months
GRSC, EMEA team
- Handling MEO HW and MEA OEM service support renewal and managing the
account of partners and end users. My mission is to Renew and sell the Oracle HW
service support contracts, by contacting the customers and offering them the
support including selling value, handling area alone, always achieving my forecast,
the highest individual forecast in EMEA
- Mentoring of the new collegues
- Assisting the operating manager in setting the forecast and the sales target
- Monitoring quarterly and annual achivements for the MEA team (Software and
hardware)
MEA quarterly recognition award in 2 quarters of 3
Y11 best performance award
Y12Q2 Top performers league trophy ( First quarter of the new award )
§Fesability studies for a specified product in the Romanian market
§ Analyze data and generate reports, spreadsheets and presentations in a timely
and occure manner
§ prepare proposals, presentations and marketing packets for client meetings
§ deliver creative solutions for marketing presentations
§ field vendor, carrier and clients calls as needed
§Resizing the company to pass the loosing period. and to start getting profit
§SWOT analysis to see the ability of continue the activity or closing the company
§After the success of my first mission in 2007. Managing the company and
planning sales and Marketing
§Follow up the strategy of the company
§Opening new market and projects
§Analyzing and verifying financial information of the company
§Study the feasibility of the company
§Providing financial and investment planning and legal consulting
§Reviewing accounts of taxpayers
§Preparing detailed audit report
§Collecting and analyzing the data for preventing the company of any
fraud, violation of laws, duplication, etc
Leading 4 accountants i was responsible for:
§Lead the general accounting activity
§Manage all balance sheet and income statement
§Manage the monthly, quarterly and annual closing activities according to the
closing check list
§The timely reporting of financial information; monitor the performance and quality
of the activities performed based on agreed KPIs and Service Level Agreements
§ Care of the taxes report and salaries sheet
§Care of the financial plan parallel with the Major strategy of the company of the
new financial year
§Auditing the accounting department Of other companies related to the same
investment group
§preparing financial statements and suporting schedules according to monthly
close schedule
§managing the life cycle of assets, depreciation calculation
§Preparing the balance sheet and the profit and loss sheet
§ Budget forecasting
§ Analizying revenues, comissions and expenses to ensure they are recorded
appropriately on a monthly basis
§Analyzing financial statements on a monthly basis and report on variances
§Handling with financial and tax audits
§Preparing tax returs and corporate returning requirements
§Monitoring internal controls
§Managing the cash flow
§Recommends selection of staff, train staff in work procedures, recommends
discipline as required
§Assists in the employee evaluation process, recommends initial discipline and
other personnel decisions
§Responsible for payroll
§Income auditor. preparing the daily sales and income reports
§Leading 15 casher serving 10 point of sale
§keeping the balance sheet current
§Closing the financial year of my responsible part of the balance sheet and the
major part of the profit and loss sheet
Marketing Diploma