Ibrahim Abu Diab, EMEA Principal MDM Product Specialist, Manager.

Ibrahim Abu Diab

EMEA Principal MDM Product Specialist, Manager.

Informatica

Location
United Arab Emirates - Dubai
Education
Diploma, IBM DB2 Database Administrator
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

EMEA Principal MDM Product Specialist, Manager. at Informatica
  • United Arab Emirates - Dubai
  • My current job since July 2014

Providing cross industries coverage in EMEA region. Primarily responsible for driving Informatica Master Data Management, Data Quality, Big Data, and Data Governance by working closely with the field sales.
Leading all the DQ/MDM work activities and the sales requests across all Gulf States, that spans among qualifying the opportunity based on the customer business requirements.
Delivering high quality Demo’s and customized technical enablement workshops to internal team, partners and customers.
Assisting sales in qualifying the opportunities and developing a clear understanding of customer requirements.
Solution proposition addressing customer pain points and challenges.
Delivering C-level presentations with strong business justifications for the proposed solution supported by ROI report.
Actively participating in account planning and formulating account penetration strategies.
Participating in marketing and partner events aimed at raising interest and awareness around Informatica technologies.
Taking ownership and preparing high quality responses to RFPs/RFIs raised by the prospective customers.
Delivering technical workshops for partners and customers Work towards maintaining and growing the sales pipeline.

Senior Technology Consultant at Oracle
  • United Arab Emirates - Dubai
  • October 2011 to June 2014

Member of a dynamic presales team providing cross industries coverage in MEA region. Primarily responsible for driving Oracle Core Technologies (Database Options, MAA, Exadata, Big Data, Enterprise Manager, Cloud and shard services solution, Application Quality Management and many more) and leading the Data Integration Solutions across the gulf states - DIS (Oracle Golden Gate, Oracle Data Integrator, Enterprise data Quality, and Active Data Guard) by working closely with field sales.
Leading all the DIS work activities and the sales requests across all gulf states, that spans among qualifying the opportunity based on the customer business requirements and providing an ROI studies to project the products added value over five years.
Delivering high quality PoC’s and customized technical enablement workshops to internal team, partners and customers.
Assisting sales in qualifying the opportunities and developing a clear understanding of customer requirements.
Solution proposition addressing customer pain points and challenges.
Delivering C-level presentations with strong business justifications for the proposed solution.
Delivering product demonstrations and proof of concepts/pilots for oracle technologies.
Actively participating in account planning and formulating account penetration strategies.
Participating in marketing and partner events aimed at raising interest and awareness around oracle technologies.
Taking ownership and preparing high quality responses to RFPs/RFIs raised by the prospective customers.
Delivering technical workshops for partners and customers Work towards maintaining and growing the sales pipeline.

Chief of Technical Support and IT operations at Central Informatics Organization - CIO
  • Bahrain
  • September 2007 to September 2011

I am managing technical support section (35+ employees) and provide direction and leadership in all areas of technical support.

The roles and responsibilities are:

• Leads project teams through the analysis, design, development, and testing of high-quality technology solutions for internal and external users Provides full-cycle technical management on a variety of technology projects.
• Establishes guidelines and programs for effective information technology management.
• Plans, organizes, coordinates, and directs the activities of Technical Support Section.
• Recommends long-range and short-range management information systems plans and budgets to the management.
• Approves staff recommendations on major systems development and/or research projects.
• Establishes strategic policy for planning, development, and design of information needs.
• Consults with and advises other division and department heads on information technology management needs and problems.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Perform a broad range of supervisory responsibilities over others.
• Establish a plan for and use technical and staff resources.
• Work cooperatively with others.
• Produce written documents in Arabic or English language with clearly-organized thoughts with proper sentence construction, punctuation, and grammar.
• Review or check the work products of others to ensure conformance to standards.
• Comprehend and make inferences from written material.

Technical Specialist- Team Leader at STS
  • Jordan
  • November 2005 to August 2007

• IBM WebSphere Portal implementation, tuning and administration.
• Implementing, supporting, and tuning Multiple Database Vendors, such as: Oracle, IBM DB2, MS SQL and MySql.
• Implementing and supporting IBM Lotus Notes and Domino servers.
• Implementing and supporting Linux and UNIX flavors, such as: Red Hat Linux, SuSE Linux, HP-UX and IBM AIX.
• Implementing and supporting Microsoft Windows servers/clients and the Network Services (Windows 98, WIN NT, Windows 2000, Windows 2003, Active Directory, network security, DNS, DHCP, WINS, TCP/IP etc.)
• High level of System Integration for IBM products and other vendors, including: IBM WebSphere Portal, IBM WebSphere Application Server, IBM WebSphere Process Server, IBM HTTP Server, IBM Tivoli Directory Server (LDAP), IBM DB2, IBM WebSphere Edge Component, Tivoli Web Site Analyzer, IBM Web Content Management, Microsoft Active Directory Server (LDAP), Oracle Database Server, IBM Domino Lotus Notes and IBM Lotus SameTime (Collaboration Server).

• Lead the implemention and support team.

Senior Network Administrator / DBA / Domino Administrator at ETQ (Excellence Through Quality)
  • Jordan
  • December 2003 to November 2005

Job Responsibilities:
1. Implementing, supporting, monitoring and tuning Databases (Oracle, SQL Server 2000, MySQL).
2. Implementing Backup and recovery solutions.
3. Implementing and supporting Windows Servers and clients( 98, 2000, XP, 2003).
4. Implementing and supporting RedHat Linux and SuSE Linux .
5. Implementing and supporting Microsoft ISA Server.

6. Implementing and Supporting Network Services:
Active Directory, network security, DNS, DHCP, WINS, TCP/IP etc.
7. Implementing and Supporting Microsoft VPN server.
8. Implementing and supporting Lotus Notes and Domino servers.
9. Implementing and supporting CVS and Jakarta Tomcat.
10. Preparing Different testing Environment for application test.

Technical Instructor at New Horizons
  • United Arab Emirates
  • January 2003 to July 2003

I was responsible to teach both of the oracle and microsoft technologies.
Oracle courses:
*Oracle developer Track(ocp)
*Oracle DBA Track.(ocp)
Microsoft courses:
*MCSE Track.
*MCSA Track.
*MCDBA Track.

Technical Instructor at Execu Train
  • Jordan
  • June 2002 to December 2002

I was responsible to teach both of the oracle and microsoft technologies.
Oracle courses:
*Oracle developer Track(ocp)
*Oracle DBA Track.(ocp)
Microsoft courses:
*MCSE Track.
*MCSA Track.
*MCDBA Track.

Developer at Universe software
  • Jordan
  • March 2001 to May 2002

I was responsible to develop and implement the Accounting, Sales, Inventory and subscription systems, that developed at Universe Software and other systems …like employee training courses, cars…etc.

Education

Diploma, IBM DB2 Database Administrator
  • at IBM
  • December 2006
Diploma, IBM WebSphere Portal v 5.1 Administration and Deployment
  • at IBM
  • November 2006
Diploma, IBM Certified System Administrator Lotus Notes and Domino 6/6.5
  • at IBM Lotus Notes
  • February 2005
Diploma, IBM Certified Associate System Administrator Lotus Notes and Domino 6/6.5
  • at IBM Lotus Notes
  • December 2004
Diploma, RedHat Certified Technician- RHCT
  • at RedHat Europe
  • April 2004
Diploma, RedHat Certified Engineer - RHCE
  • at RedHat Europe
  • April 2004
Diploma, OCP
  • at Oracle University
  • November 2002

Oracle Certified Professional DBA track 9i

Diploma, OCA
  • at Oracle University
  • August 2002

Oracle Certified Associate / DBA Track

Diploma, MCSE & MCDBA
  • at Microsoft
  • July 2002
Diploma, MCSA
  • at Microsoft
  • June 2002
Diploma, OCP - Oracle Certified Professional/Developer Track
  • at Oracle University
  • April 2002
Bachelor's degree, Computer Science
  • at Private Amman Unversity
  • January 2001
High school or equivalent, Scientific
  • at Al-Ouroba School
  • June 1997

Specialties & Skills

Lotus Notes
Network Security
Network Services
Administration
Turbo Pascal, C language, Html
SQL,PL/SQL , Program Unit
Implementing Microsoft Windows 2000/2003 Server
Implementing Microsoft Windows 2000/2003 Network Infrastructure
Implementing and Administrating Microsoft Windows 2000/2003 Directory Services
Linux Network and Security administration
IBM Lotus Domino and WebSphere Portal
Multi Vendor Database Administration, such as: Oracle and DB2..

Languages

Arabic
Expert
English
Expert