Ibrahim Refai, Movement Control Assistant

Ibrahim Refai

Movement Control Assistant

United Nations

Location
Jordan
Education
Master's degree, MBA
Experience
7 years, 4 months

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Work Experience

Total years of experience :7 years, 4 months

Movement Control Assistant at United Nations
  • Liberia
  • July 2015 to March 2018

An international assignment with the United Nations, served in two different Sectors (Harper/Zwedru) and Managed the regional Airports and Seaports at these sectors. Managed a team of 16 local employees while dealing with multinational professional colleagues.

Main Duties
• Facilitate the Movements of the UN personnel and cargo safely and efficiently.
• Managing the passenger air/sea terminal including the baggage handling facility.
• Provide Logistical support to the peacekeeping troops and armed forces in the field.
• Ensuring Efficient and effective use of manpower and equipment resources.
• Planning and organizing the field supply chain and movement process.
• Liaising and coordinating with the local government, local community and partner NGOs in the field.
• Supervising the local logistics team.

Main Achievements:
• Remained operational during the Ebola Virus outbreak in Liberia.
• Joined the Ebola Virus response unit at my duty station.
• Stayed with 0% rate of accidents or damaged/lost cargo at my duty station.
• Selected to attend several training programs around the world.
• Selected to join the UN/EU monitoring and facilitating team for the presidential election race in Liberia 2017.
• Successfully managed several UN projects, such as troops rotations and crucial emergency evacuations.

Logistics Assistant at Médecins Sans Frontières (MSF)
  • Jordan - Mafraq
  • November 2014 to July 2015

Professional experience with a multi-national nonprofit organization that aimed at providing medical assistance to the Syrian refugees in Jordan.
Main duties
• Supervise the logistic team (Drivers, Technicians, Storekeepers and Guards).
• Maintain and supervise the medical supply chain and managing the medical warehouse.
• Ensure implementation and accountability of transparent supply chain procedures.
• Centralize the supply requests from all departments.
• Identify the local market and manage an efficient procurement process.

Main Achievements:
• Represented MSF at the periodic camp management meetings.
• Have been nominated for several professional trainings.
• Successful completion of more than 500 internal and external procurement processes.
• Participated in building a new supply chain strategy for the project.

Senior Officer at Royal Jordanian Airlines
  • Jordan - Amman
  • March 2013 to September 2014

Experience with the national airline carrier of Jordan ‘’Royal Jordanian’’ at the Airport Services department at Queen Alia's international airport.
Main Duties:
• Manage passengers and provide them with all instructions and rules
• Reserve & allocate seat space for passengers on Royal Jordanian Flights
• Provide excellent customer services and assist passengers in their needs
• Provide accurate health, visa and passport checks.

Main Achievements:
• Member of the emergency response unit ERU at Queen Alia’s Airport.
• Have been nominated for several professional trainings.
• Received exceptional feedback from my direct managers.

Sales personnel at AlGhad For Communications
  • Jordan - Irbid
  • March 2010 to January 2011

during college years, I had some work experience at several places, like AL-GHAD For Communications Company, a work experience that requires dealing with a lot of people and Daily contact with a diversified range of colleagues and partners in a professional environment enabled me to develop excellent communication skills to a high standard through a variety of daily and routine tasks.

Education

Master's degree, MBA
  • at Coventry University
  • September 2019

Key modules: Financial Analysis, Project Management, MBA Consultancy Project. Graduation Project: developing a real consultancy report for the Humanitarian Academy for development ‘’HAD’’ in the United Kingdom to assist them with their new strategy to penetrate the local and international training industry. The report and its recommendations were adopted by the HAD’s research and development department.

Bachelor's degree, Management Information Systems
  • at Yarmouk University
  • August 2012

Graduation Project : My graduation project was designing an airport control system by using VB.NET language for handling Airport-related issues and titled as “IT-ACS”. The system aimed at providing question/answer services, booking options, and managing staff duties.

Specialties & Skills

Problem Solving
Technical Service
Customer Service
Teamwork
Sales Support
Project Management
Customer Service
Seaport Management
Aviation
Fleet Management
Logistics
Dangerous Goods handling
Client handling
Project Planning
Airport Management
Multitasking
Team Management

Languages

Arabic
Expert
English
Expert

Training and Certifications

(Training)
(Training)
Visa Check (Training)
Training Institute:
Royal Jordanian & German Embassy
Date Attended:
May 2013
Security Courses (Training)
Training Institute:
Royal Jordanian
Date Attended:
March 2013
Passenger And Customer Handling (Training)
Training Institute:
Royal Jordanian
Date Attended:
June 2013
Safety Courses (Training)
Training Institute:
Royal Jordanian
Date Attended:
March 2013
Dangerous Goods Handling (Training)
Training Institute:
Royal Jordanian
Date Attended:
July 2013
Communication Skills (Training)
Training Institute:
Maharat Internship Program
Date Attended:
February 2011