Ibrahim Refai, Movement Control Assistant

Ibrahim Refai

Movement Control Assistant

United Nations

Lieu
Jordanie
Éducation
Master, MBA
Expérience
5 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 11 Mois

Movement Control Assistant à United Nations
  • Liberia
  • juillet 2015 à mars 2018

An international assignment with the United Nations, served in two different Sectors (Harper/Zwedru) and Managed the regional Airports and Seaports at these sectors. Managed a team of 16 local employees while dealing with multinational professional colleagues.

Main Duties
• Facilitate the Movements of the UN personnel and cargo safely and efficiently.
• Managing the passenger air/sea terminal including the baggage handling facility.
• Provide Logistical support to the peacekeeping troops and armed forces in the field.
• Ensuring Efficient and effective use of manpower and equipment resources.
• Planning and organizing the field supply chain and movement process.
• Liaising and coordinating with the local government, local community and partner NGOs in the field.
• Supervising the local logistics team.

Main Achievements:
• Remained operational during the Ebola Virus outbreak in Liberia.
• Joined the Ebola Virus response unit at my duty station.
• Stayed with 0% rate of accidents or damaged/lost cargo at my duty station.
• Selected to attend several training programs around the world.
• Selected to join the UN/EU monitoring and facilitating team for the presidential election race in Liberia 2017.
• Successfully managed several UN projects, such as troops rotations and crucial emergency evacuations.

Logistics Assistant à Médecins Sans Frontières (MSF)
  • Jordanie - Mafraq
  • novembre 2014 à juillet 2015

Professional experience with a multi-national nonprofit organization that aimed at providing medical assistance to the Syrian refugees in Jordan.
Main duties
• Supervise the logistic team (Drivers, Technicians, Storekeepers and Guards).
• Maintain and supervise the medical supply chain and managing the medical warehouse.
• Ensure implementation and accountability of transparent supply chain procedures.
• Centralize the supply requests from all departments.
• Identify the local market and manage an efficient procurement process.

Main Achievements:
• Represented MSF at the periodic camp management meetings.
• Have been nominated for several professional trainings.
• Successful completion of more than 500 internal and external procurement processes.
• Participated in building a new supply chain strategy for the project.

Senior Officer à Royal Jordanian Airlines
  • Jordanie - Amman
  • mars 2013 à septembre 2014

Experience with the national airline carrier of Jordan ‘’Royal Jordanian’’ at the Airport Services department at Queen Alia's international airport.
Main Duties:
• Manage passengers and provide them with all instructions and rules
• Reserve & allocate seat space for passengers on Royal Jordanian Flights
• Provide excellent customer services and assist passengers in their needs
• Provide accurate health, visa and passport checks.

Main Achievements:
• Member of the emergency response unit ERU at Queen Alia’s Airport.
• Have been nominated for several professional trainings.
• Received exceptional feedback from my direct managers.

Sales personnel à AlGhad For Communications
  • Jordanie - Irbid
  • mars 2010 à janvier 2011

during college years, I had some work experience at several places, like AL-GHAD For Communications Company, a work experience that requires dealing with a lot of people and Daily contact with a diversified range of colleagues and partners in a professional environment enabled me to develop excellent communication skills to a high standard through a variety of daily and routine tasks.

Éducation

Master, MBA
  • à Coventry University
  • septembre 2019

Key modules: Financial Analysis, Project Management, MBA Consultancy Project. Graduation Project: developing a real consultancy report for the Humanitarian Academy for development ‘’HAD’’ in the United Kingdom to assist them with their new strategy to penetrate the local and international training industry. The report and its recommendations were adopted by the HAD’s research and development department.

Baccalauréat, Management Information Systems
  • à Yarmouk University
  • août 2012

Graduation Project : My graduation project was designing an airport control system by using VB.NET language for handling Airport-related issues and titled as “IT-ACS”. The system aimed at providing question/answer services, booking options, and managing staff duties.

Specialties & Skills

Problem Solving
Technical Service
Customer Service
Teamwork
Sales Support
Project Management
Customer Service
Seaport Management
Aviation
Fleet Management
Logistics
Dangerous Goods handling
Client handling
Project Planning
Airport Management
Multitasking
Team Management

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

(Formation)
(Formation)
Visa Check (Formation)
Institut de formation:
Royal Jordanian & German Embassy
Date de la formation:
May 2013
Security Courses (Formation)
Institut de formation:
Royal Jordanian
Date de la formation:
March 2013
Passenger And Customer Handling (Formation)
Institut de formation:
Royal Jordanian
Date de la formation:
June 2013
Safety Courses (Formation)
Institut de formation:
Royal Jordanian
Date de la formation:
March 2013
Dangerous Goods Handling (Formation)
Institut de formation:
Royal Jordanian
Date de la formation:
July 2013
Communication Skills (Formation)
Institut de formation:
Maharat Internship Program
Date de la formation:
February 2011