Operations Manager - Capacity building
Ministry of Communication and Information Technology - MCIT
Total years of experience :29 years, 0 Months
- Professional Governmental Employee Project (27 Locations)
- Monthly reports to of the State of the Council of Ministers, Minister of Communications and Information Technology, the relevant ministries.
- Prepare presentations of the Presidency of the Council of Ministers, Minister of Communications and Information Technology.
- Supervising the submission of proposals for the amendment and design of the organizational structure, in cooperation with the competent authorities in the agency
- Supervising the preparation and formulation of performance indicators for each KPI organizational unit in coordination with the concerned authorities
- Supervising the evaluation of the entity's strategic plan and the executive programs of the organizational units, following up on their implementation, and preparing a mid-term report
- Supervising the preparation and formulation of executive plans and programs for the organizational units affiliated to it, in addition to following up on their evaluation
- To take corrective, improvement, curative and preventive measures that would improve the management and performance of the work
- Defining and applying PM methodology based on PMI standard.
- Directing and coordinating activities of Project Managers, ensuring steady progress in all projects with close control on all projects phases.
- Establishing standards and procedures for project reporting and documentation
- Monitor projects progress against planned Time, Cost and Scope.
- Guiding and coaching the PM team in certain critical projects.
- Analyzing the overall performance for the handled projects to conclude the lessons learned and updating Business units with inputs to be considered in our solutions & offerings.
BASIC Job Description
Plan, and direct the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
• Direct, supervise, and develop the Operation & HR Department personnel to ensure a highly motivated and efficient staff.
• Implementing the strategies.
• Implements Human Resources strategies by establishing department accountabilities
• Designing questionnaires and preparing studies comparing prices and the benefits provided to employees of competitor companies.
• Manages Human Resources operations by recruiting, selecting, orienting, training, coaching, counseling & disciplining staff
• Implementing the authorized remuneration and incentive system, and suggesting methods to improve it in accordance to changes.
• Participates in developing and implementing programmers to ensure employee security and safety.
• Develops Human Resources operations financial strategies.
• To supervise all HR Office administration including payroll, standard letters.
• Create the trimester schedule. Coordinate timely publication and distribution.
• Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.
• Develop, administer, and is accountable for the department budget.
• Develop and recommend budgeting requirements for instructors and other resources required for training.
• Approve on-site training requests. Evaluate requests.
• Supervise the hiring of instructors as necessary to carry out program requirements. Initiate hiring seminars as needed to ensure an adequate, efficient instructor staffing level.
• Coordinate an intensive, high-quality instructor training program for newly hired employees.
• Support Sales Department, providing knowledge of all available classes and working to accommodate clients’ special needs.
• Supervise the student registration process to ensure fast, friendly customer service.
• Establish and monitor procedures to set-up classrooms with courseware, class and instructor plaques, and other materials or equipment needed for training.
• Establish and monitor procedures for enrollments, wait lists, and standby status.
• Assume responsibility for the department equipment and supplies, establishes reasonable procedures and controls to protect assets from damage and theft.
• Perform other duties and tasks as designated by the General Manager.
• Negotiate the execution of maintenance contracts and mail delivery by special contracts…etc).
• Ensures supplying the telephone & facsimile services and contracts the concerned governmental agencies in case of their breakdown and revises their bills.
• Discusses contracting terms with agencies that offer the furniture, stationery and cleaning & maintenance services (in case of contracting external agencies for offering these services
• Develop and recommend budgeting requirements for office supplies, vendor services, and other services necessary to operate the facility.
• Monitor vendor services, janitorial services, building maintenance repairs, and take prompt action to ensure a clean, efficient facility.
• Assign instructors and other resources considering the student demand and the objectives approved by the General Manager. Approve independent instructor contracts.
• Follow up all new legislation’s & decisions concerning employment in Egypt.
• Conducting employee appraisal and evaluation programs.
PROFESSIONAL EXPERIENCE (Projects)
Project Feasibility studies, Project Evaluation, and Program Planning.
Handling Tenders - timely collection of tenders, clarifications, bid submission, attending opening or revisions.
Established and managed project management office (PMO) for several government.
Supervises all relevant activities in the field of Human Resources, such as personnel, training, development, and instruction within the Hotel operation. This always with due regard to execution and maintenance of our operational policies and standards.
•Implementing the Hotel authorized strategies, policies and systems concerning human resources.
•Designing questionnaires and preparing studies comparing prices and the benefits provided to employees of competitor companies.
•Implementing the authorized remuneration and incentive system, and suggesting methods to improve it in accordance to changes.
•Updating the information system and data concerning human resources.
•Preparing drafts for periodical reports that review the results of implementing the procedures of human development.
•Direct, supervise, and develop the HR Department personnel to ensure a highly motivated and efficient staff.
•Maintains and continually reviews personnel policies, procedures and practices, updating and /or recommending improvements as appropriate to management.
•prepare and submit and proactively analyses monthly HR reports for use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc
•participates in developing and implementing porogrammes to ensure employee security and safety.
•To represent the Human Resources function on the Executive Committee.
•To update the Human Resources Operations Manual.
•To prepare the Annual Human Resources Budget.
•To assist in training of company induction and all HR related training programmes.
•To co-ordinate Employee Communications Meetings and action results to maximize employee communication and satisfaction.
•To supervise all HR Office administration including payroll, standard letters.
-Implementing the company’s authorized strategies, policies and systems concerning human resources.
-Designing questionnaires and preparing studies comparing prices and the benefits provided to employees of competitor companies.
-Implementing the authorized remuneration and incentive system, and suggesting methods to improve it in accordance to changes.
-Implementing the authorized systems that measure and evaluate performance and suggesting methods to improve them in accordance to changes.
-Implementing programs that specify the required training courses for all employees.
-Supervising the effective implementation of the training courses.
·Implementing the procedures of hiring employees and suggesting methods to improve it.
·Preparing the required studies for the regular redevelopment of the company’s system.
·Implementing the periodical system that evaluates and organizes the company’s positions.
·Preparing studies and collecting cases needed to change the company’s structure and job description.
·Updating the information system and data concerning human resources.
·Preparing drafts for periodical reports that review the results of implementing the procedures of human development.
·Direct, supervise, and develop the Operation Department personnel to ensure a highly motivated and efficient staff.
·Create the trimester schedule. Coordinate timely publication and distribution.
·Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.
·Establish and maintain systems to monitor student attendance by each class.
·Assign instructors and other resources considering the student demand and the objectives approved by the General Manager. Approve independent instructor contracts.
·Coordinate class schedules and proposed changes with Sales Manager.
·Research special request and advise Sales Manager as appropriate.
·Monitor on-site training delivery costs. Approve invoices for hotel and other resou.
·Implementing the company’s authorized strategies, policies and systems concerning human resources.
·Designing questionnaires and preparing studies comparing prices and the benefits provided to employees of competitor companies.
·Implementing the authorized remuneration and incentive system, and suggesting methods to improve it in accordance to changes.
·Implementing the authorized systems that measure and evaluate performance and suggesting methods to improve them in accordance to changes.
·Implementing programs that specify the required training courses for all employees.
·Supervising the effective implementation of the training courses.
·Implementing the procedures of hiring employees and suggesting methods to improve it.
·Preparing the required studies for the regular redevelopment of the company’s system.
·Implementing the periodical system that evaluates and organizes the company’s positions.
·Preparing studies and collecting cases needed to change the company’s structure and job description.
·Updating the information system and data concerning human resources.
·Preparing drafts for periodical reports that review the results of implementing the procedures of human development.
-Payroll.
-Follow up all new legislation’s & decisions concerning employment in Egypt.
-Implementing the policies strategies of the company’s high level management in respect of (recruiting - promotions - salary - increment and contracts termination).
-Conducting employee appraisal and evaluation programs.
-Prepare a monthly account of social insurance & medical insurance & taxes that belongs to company and all arrangements for its payment.
-Prepare payments lists and all legal deductions (tax - medical - social insurance).
-Follow up of attendance sheet, vacation in addition to analyzing them to make sure it applies to the company policy and strategy.
-To compile employee’s file that covers all their documents, payments, records, taxes, social & medical insurance and vacation record.
-Insurance on company’s assets.
-Responsible about company vehicle (maintenance & license).
-Responsible about company’s purchasing (office equipment & electric devices & other).
-Coordination with the company’s legal advisors &consultants in courts and all official institution.
-Compile a library of all newspaper that might be of an interest to the company.
-Supervising the company’s secretarial activities to ensure highest performance and confidentiality of information).
-Payroll.
-Follow up all new legislation’s & decisions concerning employment in Egypt.
-Implementing the policies strategies of the company’s high level management in respect of (recruiting - promotions - salary - increment and contracts termination).
-Conducting employee appraisal and evaluation programs.
-Prepare a monthly account of social insurance & medical insurance & taxes that belongs to company and all arrangements for its payment.
-Prepare payments lists and all legal deductions (tax - medical - social insurance).
-Follow up of attendance sheet, vacation in addition to analyzing them to make sure it applies to the company policy and strategy.
-To compile employee’s file that covers all their documents, payments, records, taxes, social & medical insurance and vacation record.
-Insurance on company’s assets.
-Responsible about company vehicle (maintenance & license).
-Responsible about company’s purchasing (office equipment & electric devices & other).
-Coordination with the company’s legal advisors &consultants in courts and all official institution.
-Compile a library of all newspaper that might be of an interest to the company.
-Supervising the company’s secretarial activities to ensure highest performance and confidentiality of information).
Account Receivable.
Account Banking .
