Ideon Coetzee, Regional Manager

Ideon Coetzee

Regional Manager

Spinnaker Software

Location
South Africa
Education
Diploma,
Experience
24 years, 7 Months

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Work Experience

Total years of experience :24 years, 7 Months

Regional Manager at Spinnaker Software
  • South Africa
  • My current job since August 2008

Maintenance and repairs on:
Marketing & Sales Through ABM (Activity based Management) and record keeping
Plan & co-ordinate installations
Adherence to quality criteria
First line support to client base
Identify support issues and trace to resolve
Annual budget and manage cost against it
Identify alternative business procedures to cut costs
Debtor allocation and collections
Project Planning, Project Deployment
Stock Control & Service Level adherence
Staff training & Customer satisfaction

Regional Manager at TSS Managed Services
  • South Africa
  • April 2006 to July 2008

Project Planning, Project Deployment
Stock Control & Service Level adherence
Staff training & Customer satisfaction
Mecer Warranty repairs management

FMCG Windows Software Support at UCS Software
  • South Africa
  • July 2005 to March 2006

POS Software maintenance
Systems commissioning
Hardware & Software Support
Database Management (Firebird, Interbase, SQL)

Group Leader at CEB Maintenance
  • South Africa
  • November 2001 to March 2005

Maintenance and repairs on:
Screens and motherboards,
Hard Drive & Stiffy Drives,
CD-ROM Drive & Network Adapters,
Power Supplies & Printers,
Memorex terminals & Caltex VeriFone,
Ultra Pos peripherals & Keyboards

Maintenance on Woolworth’s, Metro, Cash Build, Shoprite, Checkers, Foschini Group, Speciality Group, Clicks, Pick & Pay

Training of group members & Support
Stock control of group stock and stock levels
Managing work quality
Site visit and customer satisfaction
Office Management as expected
Staff expense control

Workshop & Field Technician at ERS Electronics
  • South Africa
  • May 2001 to November 2001

Maintenance and repairs on:
Screens and motherboards,
Hard Drive & Stiffy Drives,
CD-ROM Drive & Network Adapters,
Power Supplies & Printers,
PC’s, Laptops & Upgrading of software

Money handling equipment:
Note Counters
Coin Scales

Workshop Technician at CEB Maintenance
  • South Africa
  • June 1999 to April 2001

Maintenance and repairs on:
Screens and motherboards,
Hard Drive & Stiffy Drives,
CD-ROM Drive & Network Adapters,
Power Supplies & Printers,
Memorex terminals & Caltex VeriFone,
Ultra Pos peripherals & Keyboards

Maintenance on Woolworth’s, Metro, Cash Build, Shoprite, Checkers, Foschini Group, Speciality Group, Clicks, Pick & Pay

Education

Diploma,
  • at Dell DSC
  • September 2007

Foundation 2007 Portables Foundation 2007 Desktops

Diploma,
  • at National Computer Colege
  • January 2000

A+ International

High school or equivalent,
  • at THS High School
  • November 1998

Class/Marks Afrikaans 1st Language (HG) English 2nd Language (HG) Technical Drawings (HG) Mathematics (HG) Physical Science (HG) Technical Electronics (HG) Electricians Work (HG)

Specialties & Skills

Project Oversight
Technical Training
Arch Retail Systems
self confidence
MS Windows/Office

Languages

English
Intermediate
Afrikaans
Expert

Memberships

Amway SA
  • Independant Business Owner
  • January 2007