Ijaz Ali

Smartphone Engineer

at Emitac Mobile Solutions LLC. (EMS)

Location: Lahore, Pakistan , EMS-Telenor Pakistan: 12-A, K Block, Main Bluevard, Gulbarge II
Company Industry: Telecommunications
Job Role: Engineering
July 2012 - Present

Currently working with EMS and deputed to Telenor Pakistan as a Blackberry Support Engineer.
> Blackberry Enterprise/Express Server design, setup and deployment for Microsoft Exchange Server and IBM Lotus Domino Server for the corporate clients of Teleno... See more

Currently working with EMS and deputed to Telenor Pakistan as a Blackberry Support Engineer.
> Blackberry Enterprise/Express Server design, setup and deployment for Microsoft Exchange Server and IBM Lotus Domino Server for the corporate clients of Telenor Pakistan
> Blackberry BES support service, guidance and providing training to IT personals of corporate clients of Telenor Pakistan about user creation, deletion, setting up Enterprise activation/reactivation password, assigning IT policies, Global Address Book, BBM, Blackberry App World, Internet Browsing, Desktop Manager and handheld support
> Hinting corporate client’s IT personals of Telenor Pakistan to troubleshoot their Messaging Servers and Firewall to keep smooth email/BBM communication on Blackberry handhelds (Messaging Servers includes Microsoft Exchange Server and IBM Lotus Domino. Firewall includes Microsoft ISA server and Juniper Firewall)
> Assist with BlackBerry Enterprise Server migration.
> Assist with BES Server monitoring and troubleshooting
> Analyzing through BlackBerry Enterprise Server logs to identify potential issues with customer’s corporate setup.
> Hardware support to different models of blackberry devices like Z10, Q10, Storm 9500, 9530 Bold 9000, 9700, 9900 and many more
> HTC support and service
> Detail inspection for handhelds for warranty claims as per Warranty Claim Standard by RIM
> Coordination with Telenor Pakistan Sales and Marketing team for technical details to new and proposed customers. See less

System Administrator

at Crescent Bahuman Ltd

Location: Lahore, Pakistan , 40-A, Off Zafar Ali Rd, Gulbarg V,
Company Industry: Industrial
Job Role: Technology/IT
December 2009 - June 2012

> Domain, Microsoft Messaging, Microsoft ISA Servers and Blackberry, their performance and backups at Enterprise Level of Crescent Bahuman Ltd.
> Microsoft Dynamic RMS Headquarter, Connectivity and Warehouse Servers (Performance, Backups and high availabi... See more

> Domain, Microsoft Messaging, Microsoft ISA Servers and Blackberry, their performance and backups at Enterprise Level of Crescent Bahuman Ltd.
> Microsoft Dynamic RMS Headquarter, Connectivity and Warehouse Servers (Performance, Backups and high availability)
> Juniper Firewall
> Microsoft Dynamic Retail Management System POS (Point of Sale) of STONEAGE retail outlets
> Provide full support to STONEAGE head office, outlets and warehouse by online or on official visits
> Vendor dealing, warranty claims of IT resources and Outsource IT Service Providers
> ISP communication regarding publishing and Cloud troubleshooting
> IT Helpdesk Ticketing and Inventory system
> High availability of Network and Servers using Solarwinds Performance Monitoring System
> Resource backup system.
> Coordination with Logistic dept. to consider best quotation and resource and T&C to purchase IT resources
> R & D, presenting new ideas of development and deployment of new tools and technologies to higher management
> Supervising, guiding subordinates and providing corporate level IT training. See less

System Engineer

at Jang Group of Companies

Location: Lahore, Pakistan , 13 Davis Road,
Company Industry: Other
Job Role: Technology/IT
August 2008 - November 2009

•Microsoft Server 2000, 2003, 2008 / Clients Windows 98, 2000, XP, Vista (1000+ Nodes) Deployment, Management, RAID Management and Disaster Recovery and Servers (backup on daily basis)
•Microsoft ISA Server Management and Monitoring
•Microsoft Exchange Se... See more

•Microsoft Server 2000, 2003, 2008 / Clients Windows 98, 2000, XP, Vista (1000+ Nodes) Deployment, Management, RAID Management and Disaster Recovery and Servers (backup on daily basis)
•Microsoft ISA Server Management and Monitoring
•Microsoft Exchange Server 2000/2003 Management, Monitoring, and Disaster Recovery
•Troubleshooting of running software / hardware and networking infrastructure
•Assembling and installation of new PCs
•Designing and installing new clients on old networking infrastructure for new department(s) and users(s)
•Monitoring different news agencies servers (AFP, AP, APP, PPI, Reuter). See less

Literacy Services Officer (IT)

at National Commission for Human Development

Location: Lahore, Pakistan ,
Company Industry: Government Sector
Job Role: Technology/IT
September 2007 - July 2008

•Installation and troubleshooting of software / hardware and networking infrastructure
•Data manipulation in LiMIS (Oracle/Developer based software) of ALCs provided by Literacy Coordinators on daily and monthly basis
•Daily data backup and reporting to R... See more

•Installation and troubleshooting of software / hardware and networking infrastructure
•Data manipulation in LiMIS (Oracle/Developer based software) of ALCs provided by Literacy Coordinators on daily and monthly basis
•Daily data backup and reporting to Regional IT Officer (IT Department)
•Visiting different sub offices in district Punjab to design/implement and troubleshoots computer network along with hardware and software
•Contact vendors in case of any major issues to solve the problems
•Coordination with other departments and handling all other Internal and External documentations regarding education department
•Documentations, recording and reporting
•Updating the reports of daily work (Daily diary). See less

Certification / diploma , Blackberry Enterprise Specialist v5.0

at Blackberry

Location: Lahore, Pakistan
Completion Date : December 2012

Certification / diploma , MCITP (Microsoft Server 2008 Track) Training

at Eventure Solutions

Location: Lahore, Pakistan
Completion Date : December 2009

Certification / diploma , Juniper Networks Certified Internet Specialist

at Juniper Networks

Location: Pakistan
Completion Date : June 2009

Certification / diploma , Juniper Networks Certified Internet Associate

at Juniper Networks

Location: Pakistan
Completion Date : May 2009

Certification / diploma , Juniper Networks Certified Internet Specialist

at Juniper Networks

Location: Pakistan
Completion Date : April 2009

Certification / diploma , Juniper Networks Certified Internet Associate

at Juniper Networks

Location: Lahore, Pakistan
Completion Date : March 2009

Certification / diploma , MCITP (Microsoft Exchange 2007, ISA 2006) Training

at Sort Q

Location: Lahore, Pakistan
Completion Date : November 2008

Certification / diploma , MCSE 2003 Training

at Brains College of IT and Hardware Engineering

Location: Lahore, Pakistan
Completion Date : August 2007

Bachelor's degree / higher diploma , Computer Sciences

at University of South Asia

Location: Lahore, Pakistan
Completion Date : August 2005
GPA: 3.0

Hindi

Level: Intermediate  |  Experience: 5 years or less  |  Last Used: 1 month or less

English

Level: Expert  |  Experience: More than 10 years  |  Last Used: 1 month or less

Pushto

Level: Beginner  |  Experience: 1 year or less  |  Last Used: 1 month or less