HR Coordinator
Britannia International Hotel, 4*, 442 rooms, part of Britannia Hotels Ltd. with 44 properties
Total years of experience :9 years, 10 months
• In charge of the HR Department running all day-to-day activities in responsibilities cooperation with our central HR Department;
• Administrative role: processing all new starters, leavers; holiday requests;
visa checks;
• Dealing with absenteeism per company policy;
• In charge of and advising on disciplinary and grievance procedures within the International as well as other properties in the area;
• Managing the recruitment and selection process and responding to the
HR needs of all departments;
• Resolving conduct and capability issues, per department heads needs;
• Coordinating the training process through internal and external providers,
aimed at achieving legal compliance and improving performance;
• Responsible for Health and Safety compliance;
- Recruiting F&B / Rooms Division Management and Chefs at all levels for 4 and 5* chain properties in Middle East;
- Providing career advice and support to fresh hospitality graduates;
Reason for leaving Starting an HR Master Degree
- Starting up a new office of HRC in Eastern Europe/ Target Based recruitment: responsibilities
- Duties of a career consultant, daily pre-screening of CV's, short and intensive interviews, matching, assisting with visa/ work-permit issues of students, recent hospitality graduates and hospitality professionals from all parts of the world;
- Employers such as Joel Robuchon and Guy Savoy at MGM Grand Las Vegas; the Waldorf NYC; Plaza NYC, 1 to 2 Michelin stars restaurants, 4 and 5* chain
hotels in the US and worldwide;
- overall management of own portfolio of candidates from practical to department
head level within F&B, Front Desk, Housekeeping, Guest Relations, Culinary, HR,
Sales and Marketing;
- for 3 years I have helped over 300 professionals from both top hospitality
schools and employers to start a career opportunity;
- I have been managing database accounts of app. 8000 active and passive
candidates;
- liaising with international partners from Eastern Europe and Middle East;
- in charge of coaching new career consultants in Maastricht and Bulgaria.
- role of Culinary Internships Coordinator - in addition to my duties in HRC
International, I am in charge of organizing semester 2 and 4 - internships in
Europe, Middle East, South Africa and the US of our HRC Culinary Academy
students (www.hrcacademy.com)
Special achievements: I was in charge of two mass -recruitment projects - first in the history of HRC International - recruiting team members from Central and
Eastern Europe for the first Armani Hotel at Burj Khalifa (the tallest tower worldwide) in Dubai and the first to be open Banyan Tree property in Ras Al Khaimah;
Overall investment project budget worth 500 000 EUR, funded partially by the Dutch Government, sponsored by Electrolux;
I was legal representative of the investor, managing and reporting the finance, marketing, construction, HR and legal activities of the Joint Venture; Liaising with all contractors and subcontractors, the Court, Tax Authorities, Hygiene and other Inspections; developing the project for Accreditation of the Academy; visa assistance of all international team-members and students;
License - I prepared the project for obtaining a license for HRC Academy to operate as a training institution in Bulgaria;
Recruitment and Training - took part in the recruitment of the full time Academy team-members and did the handover of all finance, accounting, HR and marketing matters to the full-time director who joined after the official opening;
Coordinating project applications under EU programmes, attracting project partners; Co-ordinate, organize and manage activities planned in a project, supervising project assistants and administrators, coordinating budget implementation and list of activities such as training courses, development of new study programmes, recruitment of trainees, preparation of monthly reports, liaison with state administration, business representatives, etc. Responsible for the advertisement and pr of projects won. The largest project which a team of 3 people, coordinated by me won was worth 400 000 EUR - trans-border cooperation between Bulgaria and Romania
Serve banquets, horse-racing/golf tournaments, auctions, private events
Take food & beverages orders, Advise on the menu, Supervise back servers and busboys; Serve V.I.P. parties as well as banquets, golf tournaments, auctions
Take food & beverages orders, Events Setup, Advice on the menu, etc.
Subjects: including HRM, HR development, Learning, Training and Development, HR practice 1 and 2 ( incl. recruitment and selection, employer branding, relationship building, training, performance management and appraisal, managing pay and reward, managing talent, employee engagement, coaching and mentoring, career management, gender); IT and HR, Organizational Behaviour; Change Management;
Finance1,2, Accounting, Business communication, F&B Management, Micro- and Macroeconomics, Organizational Behaviour, Hotel Management, Introduction to Tourism, Marketing Management, HR management, Alternative Tourism, Purchasing and Logistics, Tour Operators, Event Management...
