Customer Care Executive
Ufone
Total years of experience :7 years, 3 months
• Providing services to the walk-in customers in front desk operations.
• Achieving more than 90 % Postpaid/Prepaid/ MNP ( Mobile Number Portability ) sales targets.
• Handling customer complaints/queries and their follow-ups.
• Managing reports on Daily & monthly basis.
• Audits performed of various branches of Prime Commercial bank Limited Pakistan to eliminate documentation errors.
• Reviewed and analyzed individual, SMEs accounts of Prime Commercial Bank Limited Pakistan based on ABN-AMRO Bank requirements in the acquisition process of Prime Commercial Bank Limited Pakistan by ABN-AMRO Bank.
• Analyzed and classified risks against accounts of Prime Commercial Bank Limited as to frequency and potential severity.