HR Manager
Canon Office Imaging Solutions (Doha)
Total years of experience :16 years, 9 months
Responsible for the setup of the HR organization for direct Canon operations in Qatar and L&D support for the Regional HQ and reporting directly to the HR Director in Regional HQ. Canon entered the Qatar region as direct operations in 2015 without systems or procedures in place. Shaped HR from the ground up by creating a framework of policies, procedures, services, programs and operations in close collaboration with the business. Provided various company projects development and HR advisory support to the region and business stakeholders.
Key Results:
- Developed and agreed local HR Budget and delivered against these plans
- Supported and coached of line managers for successful implementation of performance drivers and performance enablers
- Led and implemented Canon transformation processes (corporate culture and value, performance and recognition, talent management processes)
- Elaborated and implemented HR and core business projects such as restructuring, lean process improvement, cultural changes
- Improved group dynamics and facilitated team building using techniques that included surveys, interviews, and discussion groups
- Developed and formulated local HR Policies to lead corporate practices and abide by local Labour Law
- Designed and implemented local staff motivational programs (including Canon Awards) and communication platforms
- Developed and rolled-out local and regional soft skills workshops and learning programs in the areas of leadership, coaching, Canon mindset and talent development areas
- Well versed on Qatar Labor Law and Middle East HR practices
Provided HR support to 900+ staff across 4 Divisions (Energy, Industrial, Oil & Gas, Electrical sectors) and managed aspects of Labor Relations, Executive Recruitment, Employee Engagement, Performance Management and Talent Development. Progressed from Recruitment Specialist role to management of multiple HR functions including Employee Relations and L&D.
Key Results:
- Executed new HR transformation processes (new culture and value, performance and recognition, talent management processes) which resulted in reducing employee turnover from 21% to less than 18%
- Implemented revised HR Recruitment process to decrease the recruitment cycle by creating an employer branding strategy and HR Social Media presence which increased access to relevant candidate pools
- Updated the HR Policies and Procedure Manual that contains the “what, why and how to” on Human Resources and related matters to set the trend for best practices as well as to comply with legal requirements
- Designed and implemented various staff motivational programs, including employee of the year, best salesmen achievement, long service event, as well as corporate gatherings
- Redesigned the HR Administration processes to make it more understandable and to eliminate duplication and effect cost savings
- Conducted disciplinary hearings and employee counseling, provided support and guidance through the process
- Designed and implemented an Induction Program and terms and condition of employment and intrinsic Company information to properly induct and familiarize staff
- Led the implementation project of a company-wide pay scale and salary/benefit alignment and restructure
- Established a complete succession planning model and extensive candidate pipeline to ensure that staffing levels can be maintained at all times
- Led renovation project for the staff accommodation to improve active life balance.
Responsible for support of all business affairs of the President across three office locations - US, London and Moscow.
Through the duties as a liaison, maintained relationships between the president, his executives and partners.
Well experience in various translations types, (technical, art and simultaneous). Principle translator in business and technical exhibitions.
