Ishrat Sayed, MENA & APAC Region Human Resources manager

Ishrat Sayed

MENA & APAC Region Human Resources manager

Halliburton - United Arab Emirates

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, NLP Coaching Excellence
Expérience
25 années, 6 mois

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Expériences professionnelles

Total des années d'expérience :25 années, 6 mois

MENA & APAC Region Human Resources manager à Halliburton - United Arab Emirates
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 2019

▪ Increased diversity hiring for Saudi, Iraq, Oman, Kuwait & Egypt
▪ Workforce nationalization in Saudi, Oman & Iraq
▪ HR process automation for improved efficiency
▪ Training & development programs across MENAAP countries
▪ Introduction of Regional Employee Assistance program
▪ Initiated Emergency Response plan for COVID patients
▪ Recognized by Saudi Aramco at IKTVA event for best Training & Development
▪ Onboarding and Offboarding flexibility to align with operational requirements in 2020

HR Manager - Saudi Arabia à Halliburton
  • Arabie Saoudite - Dammam
  • février 2016 à mars 2019

- Promoting 'nationalization, for Saudi employees
- Local talent development and career planning
- Redefining processes to promote efficiency
- Policy management and implementation
- Compensation revision across all functions
- Managing strategic projects to benefit IKTVA

Area HR Manager - Southern Gulf à Halliburton
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2014 à février 2016

- Strategic HR business partner to the operations, region and functional senior leadership.
- Execution of people processes and services pursuant to operations, region or functional business strategy.
- Implementation of new policies, plans and procedures in partnership with COEs and Global HR ops.
- Responsible for managing, coaching and mentoring people, developing and executing processes.
- Managing development of leadership, workforce planning, succession planning, top talent management, technical training and competency development initiatives.
- Working closely with Compensation and Benefits to roll out employee benefits programs.
- Driving organizational effectiveness (change management, team effectiveness, performance management, employee engagement, diversity & inclusion).
- Hiring and onboarding of personnel by complying with local labor laws.
- Coordinate trainings and implement employee development programs.
- Ensuring compliance to policies and Code of Business Conduct.
- Organizing employee health, safety and welfare sessions in house and with external vendors.
- Leading Employee Assistance Program.
- Budgeting and forecasting human capital requirement for operations and managing upcoming project requirements.

HR Manager Shared Services – MAEP & EARC à Baker Hughes Incorporated
  • Émirats Arabes Unis - Dubaï
  • mars 2012 à mars 2014

- Managed HRSC activities at regional level, including local and Global Mobility employees.
- Lead a team of HR analysts spread out in UAE, Russia, UK and Singapore for dealing with employee requests including, but not limited to Payroll, SAP updates, Org changes, Performance management, Reclassification, Promotions, Transfers, Terminations, Compliance and Policy implementation.
- Liaising with Compensation and Benefits for Bonus and Yearly Merit evaluation and payout in line with company’s achieved goals and allocated budget.
- Worked with Operations Manager for Career progression of Engineers and Operators in line with Regional salary structure.
- Hiring and training of employees for HRSC teams.
- Managed monthly alignment of SAP and Payroll data for error free processing of compensation.
- Worked with Government Relations to comply with local labor law and finalize employee repatriation.
- Harmonized ‘Field Engineer’ population for Pressure Pumping product line for Middle East and Africa.
- Promoted employee development and training via online and instructor lead class sessions.
- Worked with Europe Team to streamline operations for NGA (Northgate Arinso) payout by coordinating SAP and payroll application ‘Eureka’ for efficient and error free salary processing.

HR Management Systems Specialist – Eastern Hemisphere à Baker Hughes Incorporated (BHI)
  • Émirats Arabes Unis
  • septembre 2010 à mars 2012

- Supported the implementation and effective management of Human Resources Management Systems for Eastern Hemisphere including SAP R/3 4.7 and SAP ECC 6.0 (HCM), Vurv's Recruitment System, SABA Performance Management System, ‘Achieve’ Learning Management System, Manager Self-Service (MSS) and Employee Self-Service (ESS) in SAP, ‘Taleo’ Talent Acquisition System and ‘Neocase’ Case Management System.
- Developed documentation and conducted training workshops at region levels for HR and employees.
- Generate reports and provide analysis.
- Participate in setting up Regional HR Service Delivery Center.
- Maintaining data integrity by performing regular HR and Payroll process audits.
- Ensure compliance with all organizational HR processes and policies by documenting exceptions and identifying corrective actions to avoid future non-compliances.

HR Manager – Middle East Region à Baker Hughes Incorporated (BHI)
  • Émirats Arabes Unis - Dubaï
  • avril 2011 à décembre 2011

- Lead HR Integration for Baker Hughes and the newly acquired BJ Services.
- Conducted ‘People to Position’ mapping to harmonize Job Grades for the two organizations to be able to implement standard policies across Middle East region.
- Lead the ‘Policy Harmonization’ project for the region to evaluate and recommend policies that would fit best with Baker Hughes and BJ Services strategic infrastructure.
- Managed implementation of SAP HCM for BJ Services in Middle East and was able to add and update employee database including compensation and benefits details for later mapping/integration with Baker Hughes SAP. Organization structure and approval matrix was redesigned to suit the existing Baker Hughes SAP.
- Dealt with harmonization of ‘Rotator’ job description and assisted in designing compensation packages to suit the Baker Hughes existing system.
- Assisted as Talent Acquisition assessor to hire qualified fresh graduates as Field Engineers to meet the budgeted requirement for 2011.

Manager Service & Quality à Emirates Airline
  • Émirats Arabes Unis - Dubaï
  • avril 2004 à septembre 2010

▪ HR shared service center set up at the new Emirates HQ
▪ Organized global recruitment events
▪ Aviation Security diploma from Edith Cowen University

Skywards Manager à EMIRATES AIRLINE
  • Pakistan - Karachi
  • septembre 2002 à avril 2004

Managed operations for customer loyalty program in Pakistan and participated in implementation of reservation systems CRIS, Mars & GDS. Launched official Emirates Airline website in Pakistan and introduced e-ticketing.

Team Lead à CITIBANK N.A
  • Pakistan - Karachi
  • septembre 1998 à septembre 2002

Lead a team of bankers to support 24hr banking service in Pakistan for the first time managing phone banking transactions including payments via IVR and ATM. I was introduced to SLA formation and IVR self testing.

Éducation

Diplôme, NLP Coaching Excellence
  • à American Board of NLP
  • janvier 2009
Diplôme, NLP Practitioner Certification
  • à American Board of NLP
  • août 2008
Diplôme, Hypnosis and Timeline Therapy
  • à American Board of NLP
  • août 2008
Diplôme, Diploma in Aviation Security Management
  • à Edith Cowan University
  • juin 2006
Master, MIS / HR
  • à Bahria University
  • août 2002

Major in MIS: Website Management, SQL Database, System and Analysis & Design. Minor in HR: Organizational Behavior & Human Resource Management.

Specialties & Skills

Transition Management
People Management
Shared Services Implementation
Change Management
MS Office
Leadership
People Management
Harmonization / Acquisition
Communication

Langues

Anglais
Expert
Urdu
Expert

Adhésions

Society for Human Resource Management
  • HR
  • August 2014
Chartered Institute of Personnel and Development
  • HR
  • January 2018

Formation et Diplômes

Business Leadership Program I (Formation)
Institut de formation:
A&M Texas University, USA
Date de la formation:
January 2015
Durée:
40 heures
Financial Leadership (Formation)
Institut de formation:
A&M Texas University, USA
Date de la formation:
June 2015
Durée:
24 heures
Diploma in Aviation Security Management (Formation)
Institut de formation:
Edith Cowan University, Australia
Date de la formation:
January 2006
Hypnosis and Timeline Therapy (Formation)
Institut de formation:
American Board of NLP
Date de la formation:
January 2008
NLP Practitioner Certification (Formation)
Institut de formation:
American Board of NLP
Date de la formation:
January 2008
Frontline Manager Certification (Formation)
Institut de formation:
Baker Hughes Education Center
Date de la formation:
July 2012
HRMS – SAP Human Capital Management (Formation)
Institut de formation:
Baker Hughes Education Center
Date de la formation:
September 2010
NLP Coaching Excellence (Formation)
Institut de formation:
American Board of NLP
Date de la formation:
March 2009