Banking Applications Engineer
B&F Soft partner of D+H
Total years of experience :14 years, 5 months
Specialized areas are Core Banking, Cash Management, Payment Solutions, HRMS, Compliance Solutions, Fraud Detection, and SWIFT Solutions and Services
Duties and responsibilities:
Support customers on site and off site through remote assistant and site visit.
Handling tickets and follow-ups to resolve customer’s issues.
Support different operation platform such AIX, Solaris, Windows Servers, Oracle and SQL server, VMware, CITRIX, IBM MQ, VDI, Amazon web Services, IIS, Websphere application Server, Apache
implement System interfaces with other back office systems
Handle upgrade and renewal plans for customers software
Support customers administration team for daily and periodically maintenance and backup routine
Conduct UAT For changes and new implementations
CRs (Change Request) Management
Services uptime monitoring
Building Test Environments for Production Pilot and Production Rollout
vulnerability assessments and development of servers security
Design Systems interfaces and integrations strategies
Duties and responsibilities:
Support customers on site and off site through remote assistant and site visit.
Handling tickets and follow-ups to resolve customer’s issues.
Support customers network, hardware and software solutions.
Implement new customers network and servers.
Responsible for travelling to customer premises both inside and outside of the normal working hours.
Key Achievements:
Ethernet Network
Developing structured Data network for the national campus from single layer network (Distribution layer) to three layer- network structured architecture (core - distribution - data access)
Attendance and pay roll system
Controlling and monitoring enterprise school attendance system from three different locations in a single central control room in administration campus premises
Building an Autonyms School Bell System
Changing school internal broadcast system into an autonyms bell system with a computer and audio jack
Operating & Developing School Camera System and Monitoring stations: Maintain camera recording files and camera operation, Support camera systems, managing lens upgrade and installation activities
Implementing network printing servers and stations
Developing school network printing system for controlling documents flow and paper issuing
Managing School Database “StudentDB, AttendanceDB, “
Operating data entry team for the process of enrolling student and accounting registered students as well as reporting behavior attendance and academics
Building and implementing Student Grade Book Systems
Control the operation of school grades collection and processing then issuing certificate and reports documentation
Developing & Building School networks infrastructure
Building and developing school computer labs and their network infrastructure
Managing maintenance plan
Supervise and planning the maintenance plan of all school appliances and computers
hardware as well as voice and data network
Managing Network Installations
Supervise network services installation maintain documents and references of the
school network mapping and structure for trouble shooting the network failure problems
Managing and documenting the changes and expansion in network of both voice and data
Control and documentation of all new network nodes installed and updating school
network maps and documents as well as troubleshooting services
Cilantro (Baron Mall):
Supervise installation of: POS Communication Network, CCTV Network
Cilantro (BUE):
Supervise installation of: POS Communication Network, CCTV, Sound System, MATV Network.
Coffee Shop Company:
Supervise installation of: Sound system and MATV Network.
“Alkhan” Kitchen Store:
Supervise installation of: sound system, SIP.
Villa Dr. Hasan Rateb (CEO SAMA Holding company):
Supervise installation of: Computer Network, Sound System, IP camera Network
Supervise implementation of communication and data network.
Supervise installation of: Digital Signage Network.
Supervise implementation of light current systems ( Sound, MATV, CCTV, Internet network, Voice communication network)
Network & Hardware Help Desk Technician .
Web developer responsible for development and design of the baron mall web site
www.baronhomecenter.com
Lappeenranta University “Communication workshop” (Summer 2008 Finland) IBM “Technology Development Center” (Internship July 2008) Validation engineer in embedded systems department ITEgypt “Microsoft Certified Education Center” (Jan 2008 to April 2008) Part time Technical support engineer
Thanawia Amaa (2004-2005) School: Manaret El Qahera Grade: Very Good