Export Manager (Ocean / Air)
Mediterranean Management Co (Egypt) Ltd
Total years of experience :23 years, 4 Months
Key responsibilities,
- Ensure perfect compliance with the set SOPs, and setting SOPs for new business.
- Ensure that the job invoices are issued / dispatched to customers in time as soon as the ops accomplish.
- Responsible for understanding and optimizing pricing and cost components.
- Efficient negotiations and benchmarking for all suppliers rates: carriers, haulers, overseas agents..etc / setting and updating standard tariffs for ops expenses as appropriate e.g. customs clearance tariffs.
- Full awareness of market dynamics, update on market situation wherever relevant (tariffs of 3rd parties ..terminals or carriers..etc / new regulations or legislations that impact our service.. whether imposed by customs, trading, or any concerned authorities..etc).
- Maintain and develop CRM with customers as appropriate, be duly updated with customer business developments.
- Take actions to improve customer service level and customer satisfaction.
- Addressing any service failures / customer's complaints on the spot to the G.M, analyzing any case and ensure the corrective / preventive action is promptly taken to eliminate any service failures and meeting the customers' expectations.
- Maximizing business with overseas agents.
- To maintain the existing customers business by achieving the ops excellence as outlined above.
- Timely issuance of customers activity reports (Shipments status reports..etc).
- Ensure perfect compliance with the set SOPs, and setting SOPs for new business.
- To communicate all personnel issues such as new employment, termination, disciplinary issues etc. to the logistics manager.
- Full understanding of the ops system GF and using it to its full potential and productivity, extracting reports that reflect the business dimensions and directions which supports the decision making process for further development and growth.
- Ensure that the job invoices are issued / dispatched to customers in time as soon as the ops accomplish.
- Responsible for understanding and optimizing pricing and cost components.
- Efficient negotiations and benchmarking for all suppliers rates: carriers, haulers, overseas agents..etc / setting and updating standard tariffs for ops expenses as appropriate e.g. customs clearance tariffs.
- Full awareness of market dynamics, update on market situation wherever relevant (tariffs of 3rd parties ..terminals or carriers..etc / new regulations or legislations that impact our service.. whether imposed by customs, trading, or any concerned authorities..etc).
- Maintain and develop CRM with customers as appropriate, be duly updated with customer business developments.
- Take actions to improve customer service level and customer satisfaction.
- Addressing any service failures / customer's complaints on the spot to the logistics manager, analyzing any case and ensure the corrective / preventive action is promptly taken to eliminate any service failures and meeting the customers' expectations.
- Maximizing business with overseas agents.
- To maintain the existing customers business by achieving the ops excellence as outlined above.
“A leading multinational industrial factory specialized in waterproofing materials, Egypt site is one of fourteen sites located all over the world”
Logistics & Warehouse Manager
Raw Material Purchase in Charge
Key responsibilities:
• Responsible for management of the whole Logistics / Warehouses / Purchasing process.
• Supervising the whole documentation cycle of logistics.
• In charge with fixing & starting the new software of logistics, which will be linked with Company database program.
• Recommends to the plant manager organizational enhancements to continuously improve efficiency in shipping or warehousing.
• Plans, organizes and provides training to logistics employees.
• Participates in interview process before hiring.
• Ensures good team spirit.
** Shipping:
• Receives customer orders from sales department and prepares shipments.
• Managing the loading team starting from preparing the shipments prior loading date, making sure that loading done properly.
• Arranges local transportation to finished products to customer location.
• Managing customs clearance team & duly follow up the procedures.
• Managing the balances of factory book versus GAFI & Customs books.
• Following up all export shipments on daily basis in coordination with sales & production.
• Following up all import shipments of factory’s raw materials.
** Warehousing:
• Full control over “Finished Products & Raw Material warehouse”.
• Make sure that the materials stored in a safe and organized manner.
• Supervises & participates in monthly inventory counts.
** Purchasing:
• In charge with the whole purchasing process for the plant (International / local).
• Make sure availability of the safety stock of the raw material.
• Timely placing purchase orders for the low stock products considering the sufficient lead time, as per the production plan & sales forecast.
• Doing weekly purchasing plan for the local material.
• Managing the local suppliers.
Key responsibilities:
• In charge with the whole projects studies assigned to co from operational and finacial aspects.
• Following up the on-carriage process for logistics key import accounts including the customs clearance and inland haulage.
• Making the documentry revision for all the cargo documents received from cleints and ensuring that they are proper and sufficient, assigning orders to customs clearance division and following up action taken, updating cleints according thru daily opertaional reports.
• Following up credit status of cleints in conjunction with logistics account.
• Uploading on-carriage charges including customs clearance, haulage and customs duties & taxes on cleints exclusive web programmes.
Key Highlights:
• Joined for importing & transporting the whole equipments for a huge project in Egypt handled by co (Fertilizer production co located in El Sokhna).
• Joined for studing a big tender for customs clearance & inland haulage the whole (heavy) equipments (transformers) & its accessories of new electricty station in alexandria.
• Joined for studing a big tender for customs clearance & inland haulage the whole equipments of one of biggest petroleum sites in Egypt.
Key responsibilities:
· Control over logistics petty cash safe.
· Booking, Posting and reconciling all cash transactions for the logistics department.
· Ensuring proper documentary cycle and efficient filing system.
· Issuing & Reviewing various reports & Statements required by management that help them in taking proper decisions.
· Following up A/R, Including invoicing, Issuing SOA for clients & overseas agents and following up collections.
· Following up A/P, Including reviewing & Booking the suppliers’ invoices.
· Monitoring, Booking taxation notes & records for withholding tax A/C & VAT A/C.
· Ensuring cost efficiency policy while revision is duly adhered to.
Key Highlights:
· Changing invoicing system of the company from manual to auto generating thru accounting program with coordination of GAC I.T department at head quarter in Dubai.
· Changing booking procedures of accounts department thru applying different currencies into accounting program.
· Very good record for collecting bad debts & Old outstanding.
B.Sc. in Commerce – Accounting Section
