Ismail Al-Mahari, Corporate Contact Centre

Ismail Al-Mahari

Corporate Contact Centre

Bahrain Telecommunication Company (BATELCO)

Location
Bahrain - Manama
Education
Bachelor's degree, High National Diploma in Information Technology
Experience
19 years, 8 months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 8 months

Corporate Contact Centre at Bahrain Telecommunication Company (BATELCO)
  • Bahrain - Manama
  • My current job since October 2007

Support and provide the customer with information related to a company or institutions products and services.
Connect with other company departments to solve the technical issues that customer or company staff face it.
Provide and update the information of internal website of mobile customer service department.

Senior IT Admin Clerk at Bahrain Duty Free
  • Bahrain
  • October 2004 to October 2007

Provide the company employees with information and support related to IT services.
Data Entry of company sales invoices.

IT Help Desk at Seef Properties
  • Bahrain - Manama
  • July 2004 to October 2004

Provide the company employees with information and support related to IT services.

Education

Bachelor's degree, High National Diploma in Information Technology
  • at Bahrain Training Institute
  • July 2007
Diploma, National Diploma in Information Technology
  • at Bahrain Training Institute
  • June 2004
High school or equivalent, Science
  • at Al.Naeem Secondary School
  • June 2000

Specialties & Skills

Microsoft Office
Data Input
Customer Service
Adobe Photoshop
Using Microsoft Outlook
Photoshop
Using Microsoft Office
Photography

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Customer-Focused Selling Techniques (Certificate)
Date Attended:
October 2009
Valid Until:
October 2009