Ismail Al-Mahari, Corporate Contact Centre

Ismail Al-Mahari

Corporate Contact Centre

Bahrain Telecommunication Company (BATELCO)

Lieu
Bahreïn - Manama
Éducation
Baccalauréat, High National Diploma in Information Technology
Expérience
19 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 9 Mois

Corporate Contact Centre à Bahrain Telecommunication Company (BATELCO)
  • Bahreïn - Manama
  • Je travaille ici depuis octobre 2007

Support and provide the customer with information related to a company or institutions products and services.
Connect with other company departments to solve the technical issues that customer or company staff face it.
Provide and update the information of internal website of mobile customer service department.

Senior IT Admin Clerk à Bahrain Duty Free
  • Bahreïn
  • octobre 2004 à octobre 2007

Provide the company employees with information and support related to IT services.
Data Entry of company sales invoices.

IT Help Desk à Seef Properties
  • Bahreïn - Manama
  • juillet 2004 à octobre 2004

Provide the company employees with information and support related to IT services.

Éducation

Baccalauréat, High National Diploma in Information Technology
  • à Bahrain Training Institute
  • juillet 2007
Diplôme, National Diploma in Information Technology
  • à Bahrain Training Institute
  • juin 2004
Etudes secondaires ou équivalent, Science
  • à Al.Naeem Secondary School
  • juin 2000

Specialties & Skills

Microsoft Office
Data Input
Customer Service
Adobe Photoshop
Using Microsoft Outlook
Photoshop
Using Microsoft Office
Photography

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Customer-Focused Selling Techniques (Certificat)
Date de la formation:
October 2009
Valide jusqu'à:
October 2009