Logistics Coordinator
Arwani Trading Company LLC
Total years of experience :15 years, 4 months
•Coordinate and follow up shipments with the suppliers.
•Communicate with overseas agents to get shipping rates and sign/approve quotations.
•Organise suppliers’ documents and ensure that they are complete, signed and stamped.
•Check forwarders’ invoices and process their monthly payments.
•Prepare weekly reports on containers’ estimated time of arrival and handover to the warehouse.
•Prepare goods received list and compare receivables to suppliers’ invoice and packing list.
•Check quantities and descriptions of received goods and report any damages or shortages to the suppliers.
•Handling customers’ complaints and report to the general manager accordingly.
•Processing customs deposits and organise documents to clear shipments at U.A.E. ports.
•Liaising with Dubai Municipality for deposit refunds and with customs for any penalties or storage/demurrage charges.
•Frequent meeting with freight forwarders to sign new contracts and discuss shipping polices and rates.
•Supervising after sales queries.
•Managing delivery schedules booked with clients and suppliers.
•Making weekly/monthly reports on warehouse staff and operations.
•Checking stock level weekly and reporting any shortages or requirements to the company’s director.
•Attending monthly meetings with company’s director to report staff and work progress.
•Liaising with courier companies to open new accounts and discuss rates.
•Periodically meeting representatives to discuss new bathrooms/kitchens products and supplies.
•Dealing with customers’ queries and all after sales issues.
•Handling cash on a register, writing cheques, and writing plumbing side receipts.
•Organising deliveries by liaising with my team, other suppliers or builders as well as customers.
•Organising the warehouse and making sure it’s clean and tidy at all times.
•Preparing the end of day cash and credit card receipts for accounts purposes at the end of each day.
•Booking goods in and out of our warehouse using Easy Quote software.
•Arranging with other suppliers to return not required, damaged or faulty items, and chasing credits for them in the following stage.
•Picking and packing heavy weight goods, checking them when they come in and leave the warehouse for any damages or shortages.
*Made hotel reservations for tour operators, travel agencies, individuals, and companies.
*Data entry into Travel Agent Reservation System (TARS) and filling in various forms.
*Attended regular team meetings.
*Dealt with enquiries, cancellations, and complaints.