Jacinda McDonald, Foundation Coordinator

Jacinda McDonald

Foundation Coordinator

Supreme Group

Location
United Arab Emirates - Dubai
Education
Diploma, English Language Teaching to Adults
Experience
17 years, 1 month

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Work Experience

Total years of experience :17 years, 1 month

Foundation Coordinator at Supreme Group
  • United Arab Emirates - Dubai
  • January 2011 to January 2012

During my time with Supreme, I took over all facets of the set up, running and expansion of the Supreme Foundation. I travelled to oversee projects in conflict and post conflict regions, including working relations with the UN and other NGO’s. The duties of my role as coordinator were:

• Financial budgets, reconciliation of invoicing, financial reporting, processing of company and staff contributions
• Overseeing of the legal requirements of the organisation for tax and incorporation reporting and accountabilities, assessing due diligence on charities, risk analysis
• Project management, including required travel to conflict regions
• Business Development
• Quality and process implementation
• Marketing and communication
• Fundraising events
• Funding, sourcing and accountability
• Coordination and presentation of meetings to CEO and senior management
• Operation, financial and legal reporting
• Procurement - supply of food and services to charities in conflict or nation building regions

Freelance Teacher at Eton Institute
  • United Arab Emirates - Dubai
  • November 2010 to December 2011

At Eton, I am employed in the capacity as a freelance tutor. This role sees me creating and delivering English language lessons and classes to private, corporate and general students.

• Development and creation of lesson plans and teaching materials
• Delivery of class based and one-on-one lessons
• Skills assessment of students
• Delivery of specialised corporate industry focused training

Relationship Manager at Commonwealth Bank of Australia
  • Australia
  • November 2008 to February 2010

My role within the Commonwealth Bank was to establish, maintain and develop professional relationships with corporate and personal clients within the financial services portfolio. The role covered:
• Corporate business account negotiation and direct sales
• Development of customer relationships for increased sales activities
• Interpretation of applicable legislation
• Contract preparation for financial services
• Dispute resolution
• Renegotiation of contract terms for corporate and personal clients
• Assisting customers with legal policy and procedures for deceased estates, including liaison with lawyers, accountants, courts and individuals

Health and Education Coordinator at Sunshine Coast Regional Council
  • Australia
  • December 2008 to January 2010

This initiative was in conjunction with the Queensland Govt. My focus in this part time role was increasing awareness of healthy lifestyles within the indigenous communities, providing essential healthcare and ensuring the children reached an acceptable standard of education for the sustainability of their communities. The role included:

• Identification of health and education levels of Indigenous children
• Introduction of cultural awareness guidelines for support teams
• Coordination of volunteer healthcare professionals for regular health screening and treatment
• Coordination of volunteer education professionals for regular teaching and private tuition for under privileged indigenous children and parents
• Development of information groups for at risk indigenous communities
• Development of printed materials for the education in health and education guidelines of everyday indigenous youth
• Implementation of drug and alcohol education and counselling programs

Policy Compliance and Settlements Officer at Suncorp Metway
  • Australia
  • February 2007 to October 2008

This position was an interpretation-based role requiring me to understand the nuances of insurance policy and how it was to be applied in a settlement situation. Within this role, I had to manage the corporate liability exposure through use of legislative policy and manage customer expectation. The role involves:
• Detailed understanding of policy
• Communication of policy terms to lay terms
• Fair and reasonable liability assessment
• Written and oral communication with invested parties
• SLA compliance
• Contract review
• End to end procurement of settlement items
• Project and risk management
• Oversight for team level written correspondence
• Provision of policy advice

During this period we were awarded the National Team of the Year for 2008 financial year.

Emergency Response Coordinator at Victim Support
  • New Zealand
  • November 2005 to November 2006

This part time role helped create balance from my position as a Court bailiff, allowing the use of my knowledge and experience to support and educate victims of crime.

• Dispatching of volunteer counsellors to 911 call outs
• Coordinating with local police and the local courthouse
• Coordination of volunteer support for sensitive high profile court hearings
• Coordination of volunteer support for parole hearings
• Development of documentation for the education of victims and support staff on legal process
• Grief counselling of trauma victims
• Education programs for the understanding and identifying cultural differences
• Coordination of funding and fundraising events
• Marketing and public awareness campaigns

Court Deputy Registrar and Bailiff at Ministry of Justice
  • New Zealand
  • November 2003 to June 2006

I joined the Wellington based collections team in the position of Deputy Registrar in November 2003. In this role, I was responsible for the interpretation and enforcement of policy and legislation. The key duties for this were:
• Identification of contract default and ongoing / continued default
• Identification of contract enforcement policies
• Negotiation of new mutually acceptable contract terms
• Authorising of declarations and official documents
• Follow-up of breached agreements
• Ongoing management of enforced agreements
• Issuance of RFI’s through other legal channels and Government departments
• Compliance with privacy legislation
• Collection of outstanding fines and reparation

In September 2004 I transferred to the Hastings District Court to the position of Collections Officer before moving up to be a Court Bailiff. The key duties of this role were:
• Field enforcement planning & administration
• Serving Court documents
• Executing warrants
• Collection of reparation for victims of crime
• Negotiation of payment arrangements
• Acting as a Special Constable when call upon by Police
• Management of seized goods
• Seizure of property
• General administration
• Sentencing recommendation reports for Judges
• Court fines prosecution
• Tenancy Evictions
• Liaising with Correctional Facilities for timely execution, serving and explanation of documents, policies and procedures to inmates.

Co ordinator at Mother Network
  • New Zealand
  • March 2001 to September 2004

In this role, I worked as a regional coordinator, facilitator, national and regional funding coordinator and office manager. Mothers Network Incorporated is an organisation that provides support and discussion groups for new mothers.

Key duties of this role were:
• Implementation of specifically designed support groups
• Creation of marketing and education documentation
• Facilitation of support discussion groups
• Training of co-leaders to run discussion groups
• Attraction and marketing for discussion groups
• Indentifying funding opportunities
• Sourcing of funding through corporate presentation and marketing
• National and local Government funding application and reporting
• Providing accountability reports to funders
• Processing statistics and evaluations of discussion groups including detailed reporting
• Event and conference organisation and management
• General administration and correspondence
• Public presentations
• Accounts payable and receivable management

Owner at Advanced Hair Studio
  • New Zealand
  • October 1994 to October 2000

I joined Advanced Hair Studio in October 1994 as Senior Technician. During my time with Advanced Hair Studio, I took on additional managerial responsibilities before buying out the franchise.

Duties included:
• Client liaison
• Client program design, ordering and styling
• Complaint management and resolution
• Cash management
• Payroll and Tax returns
• Stock control
• Statistical reporting and analysis
• Sales consulting
• General Administration

Education

Diploma, English Language Teaching to Adults
  • at Cambridge University
  • November 2010

Certificate in English Language Teaching to Adults (CELTA)

Diploma, Applied Social Sciences
  • at Eastern Institute of Technology
  • December 2006

Certificate in Applied Social Sciences - Counselling

Diploma, Ladies Hairdressing Apprenticeship
  • at New Zealand Qualifications Authority
  • June 1992

Three Year Apprenticeship in Ladies Hairdressing

Specialties & Skills

General Office Duties
International Work
Policy Review
Humanitarian Affairs
Relationship Development
Networking
Microsoft Office and Database Programs
Negotiation
Project Management
General Office Skills
Policy and Contract Review

Languages

English
Expert