Jacqueline Mwiindwa Milumbe, Registered Nurse/Counsellor

Jacqueline Mwiindwa Milumbe

Registered Nurse/Counsellor

University of Zambia Health Services

Location
Qatar - Doha
Education
Bachelor's degree, Nursing
Experience
6 years, 3 Months

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Work Experience

Total years of experience :6 years, 3 Months

Registered Nurse/Counsellor at University of Zambia Health Services
  • Zambia
  • July 2004 to September 2010

PROFILE
A competent and organised Registered Nurse, who is able to work as part of a team and manage several priorities at any given time, while meeting organizational goals and objectives. I greatly benefited from professional training and experience, while working as part of a multi-disciplinary team at the University of Zambia Health Services in Providing Quality Management, Clinical Documentation and Nursing services while promoting patients’ safety . Through evaluation, reporting and interpretation of documented in formation from medical history, and test results from diagnostic laboratories, I worked with other medical staff in promoting and supporting of Quality Improvement initiatives to better health care for patients. While possessing a developed work centred ethic philosophy, a keen desire to learn, through innovative skills together with practical clinical skills, increasing personal and professional standards I managed an Eye Project and trained staff.


AREAS OF EXPERTISE
Project Manager : Sight Savers International - Lusaka Urban Eye Project Inconjuction with the University of Zambia clinic(May 2010-September 2010)
Managed the Lusaka Urban Eye Project, with an annual funding from Sight Savers International.

• Planned the recruitment of new clinical staff and trained them for their roles.
• Promoted Quality Improvement initiatives to better health care for patients.
• I electronically documented records, evaluated and interpreted for research purposes.
• Was also responsible for program planning, implementation and management, operations, budgetary control and reporting.
• Co-ordinating with Sight Savers International Zambia Country office.


Clinical Documentation Specialist/Registered Nurse(July 2004-May2010)

While possessing knowledge in quality improvement principles and methodologies, I analysed data using statistical principles utilized in health care. I Registered Nursing, quality control and Clinical Documentation duties by providing professional evaluation, reporting and interpretation of documented medical records. With my vast knowledge in medical terminologies, medical procedures and applicable laws to collect and evaluate medical documentation while using in some cases, the International Statistical Classification of Diseases (ICD), I:-

• Educated healthcare providers about current documentation standards and helping them appreciate their role in documentation improvement.
• Trained health information technicians and medical staff on documentation and how to analyse health records.
• Possess exceptional critical thinking skills and the ability to prioritize and analyse data quickly and accurately.
• Tracked and graph statistics on disease and recovery.
• Evaluated medical record for accuracy, adequacy and consistency while maintaining strict confidentiality.
• Produced reports on the efficiency of collection methods and recommended strategies for improving processes.
• Met with health-care staff members to explain the findings and made recommendations from documentation and clinical coding audits.

University of Zambia Health Services (UNZAHS) TH 2004-2010

Psychosocial/Substance Abuse Counsellor
Managed and supervised the counselling department were I tackled different issues including medical, surgical, Substance abuse and behavioural disorder and promoted result oriented Behavioural Change rehabilitation for individuals and families while maintaining confidentiality.

• Worked in the area of Medical, Surical, Substance Abuse counselling, life care planning, and rehabilitation medicine..
• Diagnosed and treated admitted patients for rehabilitation when necessary.
• Counselled individuals, groups and families.
• Involved in review of charts and documentation of individuals and planned their way to recovery.
• Organised follow-ups
• Documented records and compiled reports which were as well used for research purposes.

Education

Bachelor's degree, Nursing
  • at Livingstone Nursing School
  • July 2003

Specialties & Skills

Project Management
Counselling
Nursing
Registered Nursing
Counsellor
Project Manager

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Higher Diploma (Certificate)
Date Attended:
July 2000
Valid Until:
July 2003
Certificate (Certificate)
Date Attended:
August 2005
Valid Until:
December 2005

Hobbies

  • Cooking
    I love cooking foods from diverse countries and I always find my self in organizing parties and functions.