Agent
Safarilink Aviation Limited
Total years of experience :15 years, 8 months
in providing advises to the customers on prices, options and must-see attractions in parts of the world.
-Skilled in providing the booking information according to the customer’s wish.
-Proficient in providing the package according to the budget of the client.
KEY RESPONSIBILITIES
-Arranging flights, insurance and accommodation.
-Using a booking system to secure holidays.
-Collecting and processing payments.
-Advising clients on travel arrangements, e.g. visas and passports.
-Sending out tickets to clients.
-Keeping clients up to date with any changes.
-Dealing with complaints or refunds
-Maintaining the data of customers.
Made reservations and issued E-Tickets on CRS - Galileo System,
Secured ticket stocks and ensured their availability throughout work hours
Made accurate airline quotation according to airline tariff structure for the routing, class and application
Print and issue the IATA airline tickets for walk-in customers or their messengers
Provided callers with information regarding flights, fares etc
Answered telephone inquiries about arrival and departure times and flight schedules
Took calls and answered questions about airline regulations
Provided Hotel Reservations, Car hire, tours and Safaris
Front office operations and Documentations
Arrange accommodations according to the customer specification.
E-Ticketing and Reservation on Galileo and Amadeus System
Reconciling Ticket uplift and cash sale
Coupon reconciliation and balancing
Telephone operations both Locals and Internationals
Issuing of Pre-Paid Ticket Advise(PTAs)
Front office, Hotel reservations, car hire, Tours and Safaris
for East African Safari
Issuing fare quotes promptly and accurately
Making Reservations and E-Ticketing on Easy flight System
Ticket revalidation
Ordering Ticket Stocks
Check-in Passengers
Issuing of Pre-Paid Ticket Advise(PTAs
Answering Questions from passengers direct or on phone
Casual/Databank Operations, Jan2003 to Feb2004
Kisumu District Hospital
Clerical duties
Filing of Document and Records keeping
Assisting patients with their doctors’ appointments
General cleaning and correspondence
courses: -Career Training Centre Amadeus Conversion Course(GDS
:-
courses: Computer Knowledge -Well versed in basic use of computer. -Internet savvy
:-
:-Apuoyo