Operations Manager
Aramex
Total years of experience :14 years, 1 month
Manage and control Aramex express, domestic, freight and ground operations in terms of planning monitoring, budgeting, human resources management and proper implementation of all Aramex operational procedures and quality of services standards to ensure satisfactory service is provided to customers
• Managing key accounts
• Handling Sea freight and Land Freight Operations based on international Inco-terms through coordination between Supply Chain Partners.
• Providing integrated logistics solutions to customers
• Customer Service (Tracking - Follow up - Aligning Operations with Customer Needs)
• Pricing & Billing
• Handling Import/Export Documentation
• Customs Clearance
• Negotiating rates with Carriers and Sub-Contractors.
• Fairs and Events Logistic Operations
• Managing key accounts
• Handling Sea freight and Land Freight Operations based on international Inco-terms through coordination between Supply Chain Partners.
• Providing integrated logistics solutions to customers
• Customer Service (Tracking - Follow up - Aligning Operations with Customer Needs)
• Pricing & Billing
• Handling Import/Export Documentation
• Customs Clearance
• Negotiating rates with Carriers and Sub-Contractors.
Thesis Subject: “Impact of RFID Technology on the Warehousing and distribution processes, throughout the supply chain network”