Human Resources Manager
Kempinski Al Othman Hotel
Total years of experience :20 years, 2 months
Human Resources & Recruitment at Pre Opening stage
Manage Human Resources programs for hotel team members. Promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life. At Holiday Inn®
Financial Returns:
• Assist in the creation of and work within the established Human Resources department budget and control expenses.
• Monitor staffing to manage costs.
People:
• Create programs to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.
• Educate and train managers on progressive discipline processes in accordance with hotel or company policies including progressive disciplinary process, performance management process and related programs to foster productivity and enhance performance
• Conduct new team member orientation providing information on hotel or company standards, policies, procedures, rules and team member benefit programs.
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees.
• Ensure hotel or company hiring standards and applicable laws and regulations are followed in a timely manner for recruiting and selection processes. Build relations with outside contacts.
Guest Experience:
• Work with department managers to develop initiatives to reach service standards and drive continuous
improvement in the guest experience.
Responsible Business:
• Develop awareness and reputation of the hotel and the brand in the local community and promote team
member involvement in local community.
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or
company and facilitate resolution through your employee relations programs. Escalate serious issues in a timely manner.
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify
trends, training needs and supervisory issues.
HR Related work
