Jahayra Ortega, Airport Services Agent

Jahayra Ortega

Airport Services Agent

Emirates Airline

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Tourism and Travel
Expérience
10 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 9 Mois

Airport Services Agent à Emirates Airline
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juin 2014

Inspect and verify passenger documentation.
Issue boarding passes and manage passenger baggage handling and processing.
Make public address announcements as required.
Operate airline equipment as per SOP, telephones, computer keyboard, and the carrier specific check-in/boarding software.
Direct passengers through Dubai International Airport both Terminal 1 and 3.

Event Lead/ Head Cashier à SkyZone Toronto
  • Canada
  • mars 2013 à janvier 2014

Sell admission tickets, memberships and other store items taking cash, debit, and credit card payments issuing receipts.
Enter customer liability waivers into the computer system.
Take incoming calls, give out information and prices of store rentals and services.
Book different events such as birthday parties and corporate events, via e-mail, over the phone and in person.
Supervise all cashier, tilts and provide enough change and bills at all times.
Assist the GM closing the tilts and made safe deposits at the end of each shift.

Éducation

Diplôme, Tourism and Travel
  • à Seneca College
  • juillet 2012
Diplôme, Accounting
  • à George Brown College
  • octobre 2009

Completed 1 year of Accounting program for personal satisfaction

Specialties & Skills

Accounting
Multitasking
Computer Skills
Administration
Customer Service

Langues

Anglais
Expert
Espagnol
Expert
Français
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