Jane Espante, store in charge/ barista/ cashier

Jane Espante

store in charge/ barista/ cashier

Al Qubaisi Group

Location
United Arab Emirates - Dubai
Education
Diploma, Business administratio
Experience
10 years, 7 months

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Work Experience

Total years of experience :10 years, 7 months

store in charge/ barista/ cashier at Al Qubaisi Group
  • United Arab Emirates - Dubai
  • My current job since September 2013

I make good quality taste coffee
I am a latte artist.
I manage the cashfloat of the shop
I make petty cash reports
I settle cash report
I make daily inventory of stocks
I do the monthly inventory of stocks
I make sure all cash is in and accurate according to the sales.
I send the reports to the top management through email.
I do purchase the stocks of the shop.
Im in charge in the operation if the manager is not present.
I take responsibility in the operation.
i make staffs weekly schedule.
I handle customer complains if theres any.
I do suggestive selling and upselling.
I show my YES attitude towards guests.
I greet and seat customers with direct eye contact and with a genuine smile.
I take orders.
I create professional conversation with guests.
I offer customer satisfaction.

Education

Diploma, Business administratio
  • at University of San carlos
  • March 2013

Specialties & Skills

operations
Customer Service Skills
providing customer service

Languages

Arabic
Beginner
English
Expert

Memberships

UAE barista community by specialty coffee
  • member
  • September 2014

Training and Certifications

person in charge training (Training)
Training Institute:
dubai municipality