PLANNER
Albatha HPC Group
Total years of experience :12 years, 10 months
Maintains cost-effective production plans and schedules that support production and inventory targets through monthly & weekly planning and scheduling. Ensures that the supply of packaging and raw materials meet the production schedule and minimum stock levels to ensure operational and production continuity.
• Create manufacturing schedule daily, weekly and throughout the month to ensure on-time delivery of products to customers.
• Work closely with Sales and Production to plan and manage production schedules to meet customer demands.
• Establish line sequencing to reduce production changeovers, increase production efficiency, minimize downtime and optimize labor.
• Monitor the production schedule and anticipate possible changes as needed for when equipment fails and/or resources do not arrive as planned.
• Monitor inventory levels to ensure products are available for production
• Manage the release and scheduling of process orders.
• Utilize Material Requirement Planning System (MRP) and ensure that data is accurate and up to date and resolve any issue as required.
• Assess volume requirement against planning assumptions and ensure safety stock is sustained in stock.
• Order and expedite purchase order to meet demands.
• Collaborate with Purchasing department to address material shortages and vendor substitution.
• Generate and communicate supplier material delivery schedule and forecast to ensure they reflect requirements and meet demands.
• Schedule the supply of raw materials/packaging materials to meet production requirements & minimum safety stock levels.
• Take follow up actions in relation to material shortages that affect production.
• Monitor inventory levels against agreed target levels.
Responsible for all the aspects of the administration of Operations, Coordination, Planning, and
Communications, the main point of contact for all field support needs.
Manages inquiries from the other team members in a timely manner.
Meets regularly with the Department Manager to share common needs and work to improve
efficiencies
Manage incoming orders.
Ensure prices of received orders are in line with the valid price list and costing.
Process shipping instructions and liaise with logistics team members as required.
Coordination between operations, warehouse, logistics, and accounts department.
Ensure effectively and timely distribution of statements and invoices to the corresponding
customer.
Preparation of all required sales documentation e.g. Quotations/purchase request/sales invoices
Respond efficiently to the Customer inquiries received through phone, email.
Ensure proper filing of quotations/purchase requests, sales invoices, shipping documents and etc.
Coordinate with accounts department for payment follows up with customers and suppliers.
Coordinate with suppliers for the status, shipment date, shipment timing and clearance of the
shipment.
Continuous interaction with customers and solving customer’s port-related issues.
Prepare the export documents for FCL, LCL, and breakbulk shipments.
Booking of shipments for Land, Air, and Sea.
ORDER MANAGEMENT
• Verify and ensure the completion of standard requirements of the orders received from the customer.
• Raise sales quotations, proforma invoice and purchase orders in line with customer requirements.
CUSTOMER SERVICE
• Managed customer reports, calls, and concerns on a timely basis.
• Monitor shipment and keep the customer updated about the status.
• Handle complaints and build relations with customers.
• Send routing and follow up with the origin and update customer with status at all stages till shipment arrival.
EXPORT DOCUMENTATION
• Prepares all transportation documentation (Commercial Invoice, Packing List, Certificate of Origin and other legalization documents required) to meet customs and insurance requirements in compliance with local and international regulations.
• Ensure that correct shipping documents are sent to the customers.
• Work closely with Finance department in handling Letter of Credit (LC).
PRODUCTION MONITORING
• Timely communication with the customer and manufacturer for delivery and shipping details.
• Coordinates issues related to shortages, excess or damaged shipments with the production and warehouse personnel.
FREIGHT NEGOTIATION & BOOKING
• Coordinate cargo availability for pick-up, delivery and distribution.
• Booking and arranging freight (including sourcing competitive rates) for national and international shipment for land and sea transport.
SHIPMENT MONITORING
• Follow Up with the carriers, forwarding agent and airline for the status of shipment arrival, to ensure the shipment is cleared and delivered to the customer on time.
• Monthly reporting of the delivery and sales status with the Export Manager and COO.
• Production scheduling and planning - Reviews demand forecast received from the Demand Planner and provide feedback for developing plan to meet Marketing/ Sales team requirements. Provides production schedule based on marketing requirements to achieve 100% compliance, draft the production schedule taking into account manpower and machine availability. Prepares defined work packages, including detailed instruction, bill of materials, inspection requirements to initiate and control production work. Prepare a weekly manufacturing process plan (MPP).
• Delivery compliance - Works closely with the warehouse/ logistics personnel in delivery planning to ensure that orders are delivered as per committed timelines Coordinates with warehouse delivery, logistics, and marketing personnel to comply with specific delivery requests and indicated by the customers. Ensures all parties are fully cognizant of production status, and that the work planning and execution objectives are integrated and communicated.
• Production specification analysis - Performs mathematical calculations to determine manufacturing processes, tools and manpower requirements based on production specification and plant capacity. Monitor progress on a timely basis to ensure that dates committed to customers are met.
• Delivery Planning and Purchase Request - Calculates the raw material required according to the production plan and coordinates with the Stores for inventory of raw material & packaging material availability. Prepares a list of packaging and raw materials for purchase request based on marketing requirements. Schedule the delivery of packaging materials depending on production schedule. Expedite and coordinates the delivery and movement of critical material, including material transfer and conditional material releases. Monitors the Raw Material stock. Prepares a weekly Material Balance Report to the Operations Manager.
• Handle complaints - Resolves problem utilizing acquired knowledge and analytical analysis. Initiates replacement orders for lost, damaged or discrepant items.
• Manpower management and scheduling - Train and instruct production workers to implement production schedule on a daily basis with emphasis on efficiency to achieve daily quota. Create and manage a pool of production workers that are productive and trainable, that are to be scheduled every week depending on the production schedule and their respective areas of expertise with subsequent evaluation on actual work being done.
• Production Analysis - Review and analyze yield and downtime report daily. Consult with inter-department resources concerning problems affecting productivity and take corrective action.
• Manpower schedule - Prepares and post daily shift schedule as per production requirements. Keeps Production Supervisor informed on the production status and raises alerts where required.
• Assisting production operation - Ensure that production line start and ends on time and maintain high line of productivity.
• Compliance to Production and or Company Processes/Procedures - Follows established procedures involving the production department to facilitate order and systematic development. Maintains a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources.