Administration, Spare Parts, PA, Accounting
Liebherr Middle East FZE
Total years of experience :24 years, 6 months
Assistant to the Regional Sales and Service Manager, Accounting and Administration for two departments, Managing and scheduling of the engineers
2004/2005
• Customer Service Air Freight Import& Export
• Air Freight Operations Import& Export
• Air Freight Handling Dangerous Goods
• Key Account Executive for electrical MNCs in Malaysia, Singapore, Germany, Brazil
• In-charge of partners/ agents in Brazil and Europe
• Setting up of agency network in the UAE, frequent visits to Dubai
2005/2011
• Key Account Assistant Manager for electrical MNCs in Malaysia, Singapore, Vietnam, Germany
• Customer Service Assistant Manager
• Setting up of the customer service team in Singapore
• Setting up of training programmes for the customer service team
• Handling of all shipments from key account clients
• Assisting key account clients to set up offices within South East Asia
• Frequent visits to key account clients within South East Asia
• Supporting sales team (quotations, rate enquiries, visiting clients)
• In charge of agency network (rates/pricing)
• Reporting directly to company director and regional key account manager
• Continuous DGR training and IATA training programmes
Danzas GmbH, in Nuremberg Vocational training • Trainee programme: airfreight, ocean freight, road freight