IT Supervisor
Fucom L.L.C
Total des années d'expérience :18 years, 9 Mois
As an IT Supervisor,
Responsible for company IT security & Data
Delegating work duties to individual staff members
Budgeting for and implementing any changes
Forecasting any needed technical improvements
Produced informative, well-organized reports & presentations to senior management
Administering & designing LANs, WANs internet/intranet, and voice networks
Administering the IT department’s policies and procedures
Identifying and evaluating employee training requirements
Designing, implementing and managing Active Directory
Communicating and negotiating with users, specialists, other staff and suppliers
Taking ownership of problems and tracking them to a successful conclusion.
Maintaining records of software licenses & all the IT Assets
As an IT Assistant,
Providing telephone and desktop support for over 200 employees
Administering & monitoring IT network to ensure availability to all users
Maintenance & configuration of email and network security systems
Developing the infrastructure and systems to meet the company’s needs
Working within a TCP/IP network environment, including DHCP, DNS and Ethernet & Investigating, diagnosing and resolve all network problems
Configuring and managing backup & restore procedures
Maintaining a wide range of computer hardware and software programs
Install, upgrade, and configure network printing, Active directory structures, user access, security policies, software update and upgrades, and file services
Maintaining up to date Antivirus levels on all machines company wide
Providing technical support via helpdesk systems for a wide range of internal & external applications
As an IT Executive,
Managing and monitoring of backups in multiple locations
Testing and evaluating new technology
Responsible for company IT security & Data
Installing and configuring computer hardware systems and IT software
Communicating technical information to non-technical personnel
Responsible for diagnosing & resolving hardware, software & end users problems
Acting as the first point of contact for all IT & technical queries
Planning the Sales Target for Season & Off season to the Outlets
Producing reports for higher management (Weekly meeting reports, Sales target reports & presentations)
Escalating unresolved problems to other support staff